Youre more valuable than ever And thats just how well make you feel.
Position: OnSite Manager Nassau County
Locations: Greenvale Glen Cove Mineola and Lake Success
Pay Range: $76200/yr $109578/yr
FT 30hours)Benefits:
- Comprehensive Medical Dental and Vision Insurance
- Disability Insurance
- Life insurance
- 401K
- Flexible Schedules
- Paid Time off
- Paid Training
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered for this position at the time of this job ad and may be modified in the future. When determining a team members base salary and/or hourly rate several factors may be considered as applicable (e.g. location years of relevant experience education credentials budgets and internal equity)
At NorthwellGoHealth Urgent Care we strive to provide an effortless experience to our customers providers and staff. We are constantly innovating and looking for new ways to use technology to enhance our customers interaction.
The OnSite Manager is responsible for managing and ensuring the successful administrative financial and operational aspects of three to four urgent cares through delivering a patientcentered experience that drives consumer loyalty and creating an environment where staff are engaged in the success of a facility.
Job Requirements
Education
- High School Diploma or equivalentrequired
- Bachelors Degree in Health Care Administration Business Administration Management or related fieldpreferred
Work Experience
- 23 years of management experience or 5 years clinical experience or 3 years of GoHealthUC experience required
Required Licenses/Certifications
- Valid State Drivers Licenserequired
Additional Knowledge Skills and Abilities Required
- Ability to hire train and manage employees.
- Ensure that sites are operating efficiently by maintaining staffing ratios and supply management
- Ability to work independently accurately and efficiently
- Ability to collaborate with others delegate tasks work as part of a team and communicate strongly with management
- Comfortable with constructive confrontation and counseling management
- Strong decisionmaking problemsolving and communication skills
Additional Knowledge Skills and Abilities Preferred
- Customer Service
- Scheduling
- Communication Skills
- Vendor Management
- MS Office
- Coaching and mentoring
Essential Functions
- Oversee approximately 40 employees with cost management responsibilities
- Monitor NPS scores and put in place measures to address patient satisfaction and customer service issues
- Accountable for the seamless scheduling of the front desk scribes medical assistants and xray technician
- Monitor patient flow and managing ongoing front and backoffice operations closely
- Supervise coach evaluate and mentor employees; conduct performance review
- Collaborate with HR team in developing and issuing performance reviews and terminating employees
- Hold staff meeting and training sessions
- Maintain patient confidentiality in accordance with policy and procedure as well as HIPAA requirements
- Inspect facility on a daily basis for any structural cosmetic or operational repairs
- Reconcile daily payment collections
- Ensure staff is working productively and professionally throughout all working hours
- Maintain office and medical supplies for inventory/par levels
- Facilitate the deployment of new testing technologies through inservicing staff
- Coordinate with key vendors/departments including radiology and external call centers
- Perform HIPPA walkthroughs and inspections
- Manage processes with external vendors including supply distributors and call centers
- Travel between assigned centers as needed
- All other duties as assigned.
Note:this job description is not inclusive of all the duties of the position.You may be asked by leaders to perform other duties.Management reserves the right to revise this position description at any time.
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All qualified persons are granted an equal opportunity for employment without regard to race color religion sex sexual orientation and gender identity or expression age national origin citizenship status disability genetic information medical condition family care leave status pregnancy or pregnancyrelated condition otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.
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Manager