Customer Service Representative
Customer Service Representative
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
The Position
As a Customer Service Representative at our Residential Plumbing location on 1199 St. James Street Winnipeg you will engage with customers daily through inperson interactions phone calls emails and text messages. Success in this role requires professionalism keen attention to detail and a strong commitment to delivering a positive customer experience. Your ability to genuinely care for customers and consistently provide exceptional service will be key to your success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.
Duties:
- Research products and provide tailored recommendations from our diverse product range.
- Prospect new customers and foster growth with existing accounts.
- Generate leads to support the Outside Account Manager.
- Monitor inventory levels and alert the purchasing team when stock is low.
- Coordinate with vendors to follow up on back orders and ensure accurate delivery dates for customers.
- Address customer concerns and complaints finding effective solutions.
- Perform other tasks as assigned by the Manager.
Qualifications :
What Were Looking For:
- College and/or University degree.
- Strong communication skills with the ability to build and maintain relationships.
- Excellent organizational and timemanagement abilities.
- Ability to multitask and manage competing priorities.
- Quick to learn and proficient in using the relevant software to process orders.
- A strong work ethic with a high standard of integrity.
- Selfmotivated and comfortable working both independently and collaboratively within a team.
- Fluency in multiple languages is an asset specifically Punjabi and/or Hindi
Additional Information :
Why join our team
At EMCO Corporation we take pride in fostering a fun fastpaced and dynamic work environment. We are a team that shares core values and supports one anothers growth and development. As a member of our team youll have opportunities to continuously enhance your skills through ongoing training bring innovative ideas to the table and collaborate with passionate colleagues from diverse backgrounds. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.
We offer our team members:
- Onthejob training and development
- Career growth potential with competitive salary benefits and profitsharing opportunities
- A stable career with a company that upholds strong core values
- Participation in our Defined Contribution Pension Plan
- Wellness programs and Employee & Family Assistance Programs
- A healthy worklife balance
- Employee discounts
Next Steps:
Interested in a career with EMCO Wed love to hear from you!
Please submit your cover letter and resume by email to:
EMCO is an equal opportunity employer and is committed to maintaining a discrimination harassment and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity equity and inclusion in our workplaces. All employment decisions are based on business needs job requirements and individual qualifications without regard to race color creed place of origin sex sexual orientation gender gender identity gender expression religion family or parental status or any other characteristic protected by the law. We welcome applications from all minority group members women Aboriginal persons persons with disabilities members of sexual minority groups neurodiversity and others who may contribute to the further diversification of ideas.
EMCO is an equal opportunity employer and is committed to maintaining a discrimination harassment and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity equity and inclusion in our workplaces. All employment decisions are based on business needs job requirements and individual qualifications without regard to race colour creed place of origin sex sexual orientation gender gender identity gender expression religion family or parental status or any other characteristic protected by the law. We welcome applications from all minority group members women Aboriginal persons persons with disabilities members of sexual minority groups neurodiversity and others who may contribute to the further diversification of ideas.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
