Luxury Showroom Sales Consultant

Do you have a passion for design and helping others create a beautiful space in their home Our luxury bath and kitchen specialists are known for their outstanding customer service vibrant and fun personalities along with passion and dedication for each project they undertake.

Our showroom is looking for someone who is genuine patient and creative. Someone who has exceptional verbal communication organizational skills as well as a passion for customer service and building strong relationships.

You will be responsible for the delivery of outstanding customer service as you assist our clients in the decision purchase and follow up of their bath kitchen lighting & hardware needs. You will be accountable for client quotations product sourcing and after sales service. Relationship building is the key to your success as you will be required to work with homebuyers interior designers homebuilders and contractors as well as the team around you. You will represent Baths by Design in a professional manner. Upholding our core values and ethics is of the highest importance to us.

Additional duties will include:

• Meet or exceed monthly product specific sales and gross profit targets
• Enter orders and quotes in the system expedite purchases while maintaining proactive communication with customers
• Investigate and resolve customer issues; address short payments and returns in a timely fashion that exceeds the customers expectations and benefits of the Profit Centre
• Maintain product literature to ensure the most current information is available to customers
• Drive showroom sales through promotions marketing initiatives and maintaining display materials
• Understand and follow all safety regulations at all customer locations as well as at the Profit Centre
• Perform other tasks as requested by the Profit Centre Manager

Qualifications :

• Grade 12 diploma or equivalent; College and/or University degree an asset
• Previous experience in sales / hospitality / interior design would be an asset
• A minimum of 2 years experience with customer service or sales; plumbing kitchen or bathroom showroom sales preferred
• Knowledge of kitchen and bath design trends
• Ability to gain comprehensive knowledge of products on display at the Showroom able to suggest appropriate products to suit customers needs and promote the valueadded services
• Proficient in the use of Microsoft Office software
• Outstanding customer service and verbal communication skills
• Excellent relationship building skills with customers vendors and teammates
• Possess excellent project management skills
• Strong written and oral communication skills
• Able to learn and operate the applicable software system used to process orders
• Intermediate math skills
• Valid drivers license with a clean drivers abstract

Additional Information :

Salary Range: $45000 $50000

EMCO is an equal opportunity employer and is committed to maintaining a discrimination harassment and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity equity and inclusion in our workplaces. All employment decisions are based on business needs job requirements and individual qualifications without regard to race colour creed place of origin sex sexual orientation gender gender identity gender expression religion family or parental status or any other characteristic protected by the law. We welcome applications from all minority group members women Aboriginal persons persons with disabilities members of sexual minority groups neurodiversity and others who may contribute to the further diversification of ideas.

Remote Work :

No

Employment Type :

Fulltime