Central Intake Specialist
Central Intake Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
State government does not discriminate based on race color national origin religion sex sexual orientation gender identity or expression pregnancy childbirth or medical conditions related to pregnancy or childbirth age physical or mental disability genetic information marital status creed political beliefs or affiliation veteran status military service retaliation or any other factor not related to merit and qualifications of an employee or applicant.
Qualifications for this Career Opportunity
- Knowledge of social work practices and principles.
- Strong verbal and written communication skills as well as customer service and interpersonal skills.
- Problem solving and decisionmaking skills.
- Ability to handle sensitive and stressful situations.
- Meet minimum qualifications:
- Bachelors degree in social work psychology or related human services field.
- One year of human services experience working with children and families.
- Other combinations of directly related education and experience may be considered on a casebycase basis; however a bachelors degree is required.
- A sixmonth completed internship with Child Protective Services will be accepted in lieu of the one year required experience.
How to Apply
To be considered for a DPHHS position submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents you must check the relevant document box to ensure your attachments are uploaded correctly to your application for this position.
- Cover Letter which includes:
- Describe how your education and work experience prepared you to be successful in this position.
- Resume
- References
Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women minorities and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process contact DPHHS Human Resources listed below.
Additional Information
This position is open until filled with frequent screening of applicants.
The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child and Family Services Division in Helena.
Central Intake (CI) is a child abuse and neglect hotline staffed 24 hours a day 7 days a week to ensure that allegations of child abuse and neglect received are accurately assessed to ensure the safety of children. The hotline serves as the central reporting for all allegations of child abuse or neglect in Montana. Responsibilities of this position include but not limited to: gathers information from callers to determine whether statutory criteria for investigation are present assigns priority response time and routes to applicable reports directly to local offices to ensure identified safety threats are responded to in a timely manner to ensure child safety and checks and verifies information from multiple data sources to determine additional requirements including escalated safety factors of the alleged victim and field staff.
Why Join DPHHS
Our mission at DPHHS is to serve Montanans in their communities to improve health safety wellbeing and empower independence. By joining our department you will have the opportunity to perform meaningful work in public service to our state and its residents.
TheState of Montanas comprehensive benefits package includes healthcare coverage retirement plans paid vacation sick leave and holidays work/life balance and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.
Required Experience:
Unclear Seniority
Employment Type
Full Time
