Service Manager
Service Manager
Posted on :
05-04-2025
Employer Active
1 Vacancy
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Job Description
We are in search of an experienced Service Manager to oversee a dedicated team of diesel mechanics repairing commercial heavyduty vehicles.
As a Service Manager you will be responsible for overseeing the daily operations of the diesel repair shop. Your primary duties will include managing the service team ensuring efficient workflow maintaining high levels of customer satisfaction and driving performance across key metrics.
Responsibilities:
- Oversee and manage the service department including scheduling staffing and workflow management.
- Ensure all repairs and maintenance are performed safely efficiently and in compliance with industry standards and regulations.
- Provide leadership training and support to service technicians fostering a collaborative and productive work environment.
- Communicate effectively with customers addressing their concerns and providing accurate estimates for repairs and maintenance.
- Monitor shop operations including inventory management and ordering parts as needed.
- Implement strategies to improve service efficiency quality and customer satisfaction.
- Maintain accurate records of all service activities including work orders vendor invoices and customer interactions.
- Ensure compliance with all safety protocols and regulations.
Qualifications:
- Proven experience as a Service Manager or in a similar leadership role within the diesel repair or automotive industry.
- Strong knowledge of diesel engine repair and maintenance.
- Excellent leadership and team management skills.
- Exceptional customer service and communication abilities.
- Ability to multitask and manage competing priorities in a fastpaced environment.
- Strong organizational skills
- Valid drivers license and clean driving record.
Compensation:
- $80000 annually
- Great benefits package which includes:
- Health dental and vision insurance STD and LTD.
- Paid time off and holidays.
- Ongoing training and professional development opportunities.
- 401k matching
- Retirement plan
Day shift: Monday Friday
If you are interested in this position we invite you to submit a copy of your resume to . For more information about this position please call Orlando at.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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