Program ManagerProduct Implementations Project Management
Program ManagerProduct Implementations Project Management
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Job Description
About the Role:
We are seeking a highly organized and strategic Program Manager to oversee a complex portfolio of 100 concurrent customerfacing projects in the Data & Analytics Business Unit. This role demands exceptional communication leadership and problemsolving skills to ensure successful delivery alignment with business objectives and optimal resource utilization. You will be responsible for overseeing the entire project lifecycle providing executive status readouts managing risks and driving continuous improvement across the portfolio.
Location: Hyderabad/Bengaluru preferred and Remote/Hybrid
Working Hours : EST Time Zone 5:30 PM to 2:30 AM)
Responsibilities:
- Portfolio Management:
- Develop and maintain a comprehensive overview of the entire portfolio including project status dependencies risks and resource allocation.
- Establish and implement portfoliolevel governance processes and standards to ensure consistency and efficiency.
- Make recommendations and lead selection process for Project Management Methodologies and Tools.
- Improve project intake and assignment process based on strategic priorities resource availability and business impact.
- Monitor and report on portfolio performance providing regular updates to stakeholders.
- Track progress against customer milestones and time to first value targets.
- Identify and address portfoliolevel risks and issues escalating as needed.
- Project Oversight:
- Provide guidance and support to Technical Project Leaders across the portfolio ensuring adherence to best practices and methodologies.
- Conduct regular project reviews to assess progress identify potential roadblocks and ensure quality deliverables.
- Facilitate communication and collaboration between project teams stakeholders and leadership.
- Ensure projects are delivered within scope budget and timeline.
- Track partner performance metrics and provide visibility into status and success of partnerled enablement projects and implementations.
- Implement and maintain project documentation and reporting systems.
- Resource Management:
- Collaborate with Manager and Director of Professional Services to ensure adequate resource allocation across the portfolio.
- Identify and address resource constraints and conflicts.
- Forecast resource needs based on project pipeline and business priorities.
- Optimize resource utilization to maximize efficiency and productivity including leveraging delivery partners.
- Stakeholder Management:
- Build and maintain strong relationships with key stakeholders including customers project teams and executive management.
- Establish weekly stakeholders communications to provide updates raise visibility of risks or concerns and manage expectations.
- Provide performance data for stakeholder meetings and presentations.
- Act as the voice of the projects to upper management.
- Process Improvement:
- Identify and implement process improvements to enhance efficiency and effectiveness across the portfolio.
- Develop and implement best practices for project management and portfolio management.
- Promote a culture of disciplined and data driven decision making.
- Conduct postmortem engagement reviews and track corrective actions to closure.
- Analyze data to identify chronic issues trends and areas for improvement.
- Risk Management:
- Establish and maintain a portfolio wide risk management plan that promotes visibility of risks and mitigation plans to internal and external stakeholders.
- Monitor and mitigate risks across all projects within the portfolio.
- Develop contingency plans to address potential risks.
- Change Control:
- Establish formal Change Control process as part of the overall Project Management Methodology and Toolset.
- Ensure Change Requests are logged with reasons for change decision makers impact to project deliverables and acceptance by stakeholders.
- Provide crossorganizational feedback for continuous improvement for common change types.
Qualifications :
Experience & Skills
- Overall experience 1220 years with Minimum 8 years of experience in program or portfolio management with a proven track record of successfully managing complex technology projects.
- Bachelors degree in software development engineering project management or a related field. Masters degree preferred.
- PMP PgMP or Prince2 certification required.
- Experience managing software development projects (Data & Analytics preferred)
- Experience managing a large portfolio of concurrent projects 100 projects preferred).
- Strong understanding of project management methodologies (e.g. Agile Waterfall hybrid).
- Excellent leadership communication and interpersonal skills.
- Strong analytical and problemsolving skills.
- Ability to work effectively in a fastpaced and dynamic environment.
- Proficiency in project management software and tools.
- Experience with customer facing projects.
- Experience in resource management.
Additional Information :
Key Competencies:
- Strategic Thinking
- ProblemSolving
- Data Analysis
- Executive Level Communication Skills
- Organization and Planning
- CrossFunctional Leadership
- Risk Management
- Stakeholder Management
- Resource Management
- Process Improvement
** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. **
insightsoftware About Us: Hear From Our Team InsightSoftware (wistia)
Background checks are required for employment with insightsoftware where permitted by country state/province.
At insightsoftware we are committed to equal employment opportunity regardless of race color ethnicity ancestry religion national origin gender sex gender identity or expression sexual orientation age citizenship marital or parental status disability veteran status or other class protected by applicable law. We are proud to be an equal opportunity workplace.
Remote Work :
No
Employment Type
Full Time
