Senior Nurse General Medical Services

Job Summary

The Senior Nurse for General Medical Services is a leadership role that involves overseeing the nursing care provided across the hospital medical and surgical services. This role requires a combination of advanced clinical expertise leadership skills and a commitment to patientcentered care. The Senior Nurse is responsible for ensuring that nursing care meets the highest standards is evidencebased and is delivered with compassion and respect for all patients.

The Senior Nurse plays a key role in the daytoday operations of the general medical and surgical service including supervising and mentoring nursing staff coordinating patient care and managing resources effectively. This involves ensuring that patient assessments treatments and followup care are carried out efficiently and safely and that patients receive clear communication and education about their care plans.

In addition to direct patient care responsibilities the Senior Nurse is involved in quality improvement initiatives working to enhance the efficiency effectiveness and safety of outpatient services. This includes participating in the development and implementation of clinical protocols monitoring compliance with hospital policies and leading efforts to improve patient outcomes.

The Senior Nurse is also responsible for staff development including providing ongoing training and education conducting performance evaluations and fostering a supportive and collaborative work environment. This role requires strong leadership skills the ability to inspire and motivate a team and a commitment to continuous learning and professional development.

Effective communication is essential in this role as the Senior Nurse must liaise with physicians allied health professionals and administrative staff to ensure that care is coordinated and that patients receive the best possible service. This position demands strong organizational skills the ability to manage multiple priorities and a dedication to maintaining a high standard of care in a busy outpatient setting.

Key Responsibilities

Leadership:

• To be accountable for the delivery of key performance indicators relating to the general medical and surgical service whilst striving for continuous improvement.
• To lead the nursing teams of general medical service by displaying resilience whilst designing and building a safe environment for all organizations members
• Lead the nursing team providing clinical supervision mentorship and support to ensure high standards of patient care.
• Develop and implement nursing protocols and procedures that align with best practices and improve patient outcomes.

Strategic Development

Collaborate with the Head Nurse General Medical Services and other leaders to identify and implement strategies for enhancing outpatient care services.

• Participate in the development of quality improvement initiatives aimed at optimizing patient care and operational efficiency
• Provide clear and concise leadership for the team to ensure that all facilities are outstanding environments which are safe for the use of staff to the highest quality delivery of services to patients and external visitors.
• Responsible for delivering excellent patient focused facilities which take into account any staff and any feedback from staff and patients.

Governance

• Ensure compliance with all relevant nursing regulations accreditation standards and clinical guidelines within the outpatient department.
• Oversee quality assurance programs specific to nursing care including regular audits patient satisfaction surveys and performance reviews.
• Manage risks associated with outpatient nursing care implementing strategies to mitigate potential issues and improve safety.
• Ensure correct governances arrangements which include the management of finance and regulatory activity where appropriate.
• Making sure that all facilities functions comply with the governance standards.

Other Responsibilities

• Oversee the coordination of nursing care across multiple specialties ensuring continuity and consistency in patient care.
• Manage the nursing budget within the hspital ensuring costeffective use of resources and alignment with financial targets.
• Lead the development and implementation of nursing protocols and guidelines specific to outpatient services.
• Offer advisory expertise to senior members/managers in relation to any issues relating to the facilities.
• Provide regular updates to management and the board.
• Continue to work and develop to acquire further skills appropriate to the post where necessary. This could be in the form of extra educational qualifications/accreditations.
•  Ensuring clinical practice is based on validated research and participating in quality assessment research and clinical audits
• In collaboration Head of Nursing and the Chief Nursing Officer upholds the code of conduct and professional scope of practice of the nursing profession

Equality and Diversity

• Act as lead for Equality & Diversity in the Estates and Facilities department to ensure the development and effective implementation of a strategy set of policies procedures and monitoring and control systems are in place.

Personal and Staff Development

• Work with HR to undertake recruitment retention performance management and development of staff in the team.
• Work with the Recruitment Manager to establish connections with appropriate local international and online communities to nurture a pipeline of talent to support the growth of the company.
• Responsible for development of high potential employees providing a structured approach to mentoring and developing critical talent at all levels of management.

Communications And Working Relationships

•  Collaborate with physicians allied health professionals and administrative staff to ensure integrated care delivery in the outpatient setting.
• Communicate effectively with patients and their families providing information support and addressing any concerns related to nursing care.
• Work closely with senior management to report on the performance of outpatient nursing services and identify areas for improvement.
• Establish credibility throughout the organisation and set an example as a proactive senior leader and change agent who earns respect by demonstrating a sound understanding of the departments objectives and goals.

Line Management

• Supervise and mentor nursing staff within the outpatient department including conducting performance appraisals identifying training needs and supporting professional development.
• Manage staffing levels ensuring that the nursing workforce is appropriately skilled and sufficient to meet patient demand.
• Lead recruitment efforts orientation and ongoing training programs for new nursing staff in the outpatient department.
• Develop and maintain the department with the appropriate mix of business knowledge and technical skills required to achieve strategic objectives and ensure the core functions of the department are reliable stable and efficient.
• Provide strong leadership to develop coach and ensure a high performing team.
• Establish the department goals objectives and operating procedures.

Organizational Responsibilities

• Report to the Head Nurse General Medical Services and participate in hospital leadership and nursing management meetings.
• Represent the nursing services in interdisciplinary forums contributing to the development of hospitalwide policies strategies and initiatives.
• Ensure that outpatient nursing practices are aligned with the hospitals mission vision and values and that they contribute to overall patient satisfaction and care quality.
• Work with the senior management team to look for new related improvements.

Confidentiality

The post holder must be aware that Confidential Information and data to which the post holder will have knowledge and access to in the course of their employment with the AMCE is to be kept confidential and this confidentiality is a condition of employment. The duty to maintain confidentiality continues even when the post holder is no longer employed.

This information is not to be shared with anyone outside of the AMCE under any circumstances except to the extent necessary to fulfil any duties and responsibilities required within the role. Furthermore upon termination with the AMCE Abuja the post holder will return to the AMCE all confidential information held.

General

The post holder has a general duty of care for their own health safety and wellbeing and that of work colleagues visitors and patients within the hospital in addition to any specific risk management or clinical governance accountabilities associated with this post.

To observe the rules policies procedures and standards of AMCE together with all relevant statutory and professional obligations.

To observe and maintain strict confidentiality of personal information relating to patients staff and visitors.

To be responsible with management support for their own personal development and to actively contribute to the development of colleagues.

This job description is intended as a guide to the general scope of duties and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time and this description will be subject to review in consultation with the post holder.

All employees must hold an AMCE email account which will be the AMCEs formal route for email communication. You are therefore required to check this regularly and to deal with such communication promptly.

Infection Control Statement

The post holder has an important responsibility for and contribution to make to infection control and must be familiar with the infection control and hygiene requirements of this role. These requirements are set out in the AMCE Code of Practice on Infection Control and in local policies and procedures which will be made clear during your induction and subsequent refresher training. These standards must be strictly complied with at all times.

Qualifications :

Qualifications

Essential

• Registered Nurse (RN) with a valid nursing license.

• A degree in nursing or currently enrolled in nursing degree program.

• Specialized training or certification relevant to the role

• Meet all requirement to register with the Nursing and Midwifery Council of Nigeria

Desirable

• Masters in related subject

• Professional qualification in a relevant subject

Experience

Essential

• 7 years post registered nurse qualification experience

• Significant clinical experience in the relevant specialty (e.g. at least 5 years experience in Nursing Leadership role).

• Experience of managing performance issues 

• Welldeveloped IT skills particularly word and excel.

Desirable

Extended clinical skills to include: Venepuncture & Cannulation

Management and Leadership

• Inspirational and visible leader with first class communication skills capable of engaging audiences at all levels

• Ability to think and act strategically developing practical innovative and creative solutions to the management of issues and complex problems related to the Estates and Facilities department

• Ability to identify opportunities to improve business outcomes through partnership at all levels

• Welldeveloped management skills with the ability to build and lead large teams

• Highly effective influencing and negotiating skills with the ability to  develop partnerships and alliances across a diverse range of stakeholders

• Politically astute and resilient with the ability to manage conflict and ambiguity

Outcome focused with the capability and tenacity to drive the agenda forward

• Financially literate and commercially astute with a sophisticated understanding of commercially orientated performance and financial management including contract management

• Shares the AMCEs vision and values

• Commitment to clinical governance / improving quality of patient care

Personal Attributes

• Professional attitude towards work

• Shares the AMCEs vision

• Proactive and organised

• Commitment to clinical governance / improving quality of patient care

• Has personal and professional credibility and commands the respect of colleagues peers 

• Is supportive and approachable and capable of inspiring confidence in staff members

• Commitment to caring for others

• Ability to adapt to living in a new country and new culture accordingly.

• High levels of honesty and integrity

• Reliable Adaptable and Dependable

• Flexible to working hours to ensure adequate cover for the 24/7 service

Languages

Essential

• Registered Nurse (RN) with a valid nursing license.

Qualifications

Essential

All applicants to have demonstrable skills in written and spoken English that are adequate to enable effective communication about medical topics with patients and colleagues

Desirable

• Skills in languages other than English    

• Professional qualification in a relevant subject

AMCE Values

• Able to demonstrate an understanding of the AMCEs values

• Commitment to uphold the AMCEs value

Additional Information :

African Medical Centre of Excellence Abuja (AMCE Abuja) aims to be an Employer of Choice providing equal opportunity for everyone regardless of their background gender race and other protected characteristics.

Remote Work :

No

Employment Type :

Fulltime