Patient Access Associate
Patient Access Associate
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Job Description
UPH Additional Information
Why UnityPoint Health
Commitment to our Team Were proud to be recognized as a Top 150 Place to Work in Healthcare by Beckers Healthcare several years in a row for our commitment to our team members.
Culture At UnityPoint Health you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing whats right for the people we serve.
Benefits Our competitive Total Rewards program offers benefits options that align with your needs and priorities no matter what life stage youre in.
- Caring is what we do and it starts with our team members: expect paid time off parental leave 401K matching and an employee recognition program as we support you both personally and professionally.
- You can only give your best when you feel your best and we help you live well with dental and health insurance paid holidays short and longterm disability and more. We even offer pet insurance for your fourlegged family members to give you peace of mind.
- We strive to make things easier and more personal in health care to set us apart from the rest and you can experience that commitment through early access to earned wages with Daily Pay a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you.
Diversity Equity and Inclusion Commitment At UnityPoint Health we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected.
Development We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
Community Involvement Be an essential part of our core purposeto improve the health of the people and communities we serve.
Hear more from our team members about why UnityPoint Health is a great place to work at
Overview
Patient Access Associate
1st Shift and Weekend Package Available
Locations: Muscatine and Bettendorf
$17.00/hr Base pay (more with experience)
Shift Differential: 12 for any hours worked between 6pm6am $1/hr for all hours worked on Saturday & Sundays
The Patient Access Associate is responsible for obtaining accurate and thorough demographic and financial information for each patient visit. Ensures that appropriate signatures financial information and precertification requirements are secured. Screens for benefit eligibility on appropriate accounts. Informs/educates patients that have not been preregistered of their financial responsibility reviewing deductibles coinsurance allowable and copayments. An estimate is developed and reviewed with each patient. Collection process is initiated and posted to the patients account.
Responsibilities
- Accurately and thoroughly collects analyzes and records demographic insurance/financial and clinical data in computer system. Ensures information source is appropriate.
- Updates and edits information in computer ensuring that all fields are populated correctly and appropriately.
- Completes eligibility check and obtain benefits though electronic means or via phone contact with insurance carriers or other agencies.
- Contacts patients/families/physicians to obtain additional demographic/insurance information and update in computer system if needed in order to proceed with verification process.
- Interpret physicians handcarried orders to determine service needs and scans physician orders or verifies that complete and valid orders are on file for each patient.
- Obtains information and completes MSPQ and other payerspecific documents.
- Reviews and explains all registration forms prior to obtaining signatures from patient or appropriate patient representative.
- Explain benefits and request copay deductible and coinsurance as applicable after developing an estimate applying allowable (based on payer).
Qualifications
Education:
- Requires minimally a high school diploma or GED
Experience:
- Prior customer service experience
License(s)/Certification(s):
- Hands only CPR
*Specific offers are determined by various factors such as experience skills internal equity and other business needs. The salary range listed does not include other forms of compensation which may include bonuses/incentive differential pay or other forms of compensation or benefits that may be applicable to this role.
Required Experience:
IC
Employment Type
Gig
