Senior Service Technician
Senior Service Technician
Posted on :
05-04-2025
Employer Active
1 Vacancy
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Job Description
The Senior Service Technician reports to the Service Manager and is responsible for performing a wide range of HVACR servicing jobs for industrial commercial and residential customers.
Benefits
- Paid Training
- Careers Advancement Opportunities
- Flexible Scheduling
- Competitive Compensation
- Performance based pay be rewarded for what you produce & not how long you have been here!
- YearRound Work
- Possibility of not being Oncall!
- Spiffs Rewards & Employee Contests
- Company outings locally and away with team members and their families
- Movie nights
- Water Parks
- Cookouts
- Vacations/trips
- Family camping with all the activities!
Customerbased activities involved in this position require an individual who is decisive tactful dependable and who possesses initiative and the ability to communicate well with all customer groups. A Senior Service Technician must be able to accurately diagnose and efficiently accomplish a job to the mutual benefit of the customer and the Great Lakes Team. Jobrelated contact can occur with virtually all demographic groups with the majority of the contacts being with service customers other Great Lakes Team technicians the Service Manager Dispatcher and the Parts Runners. Representative duties include:
- Assisting the Service Manager in the planning organization motivation control and coordination of human and other resources in support of the departmental jobs assignments and sales.
- Leading by example an ad hoc service team in the timely efficient and profitable accomplishment of an assigned job or task.
- Performing special and complex service jobs without assistance including performing periodic oncall duties as required.
- Training Service Department and other Great Lakes Team members on servicerelated subjects including callback prevention servicing tips and equipment protocols.
- Conducting quality control inspections of Great Lakes service jobs monitoring the technical progress of newly assigned service employees including startup oversight.
- Conducting pointofwork sales of Indoor Air Quality services unit components unit replacements addon units and residential service contracts.
- Developing lead referrals for Great Lakes Team sales staff.
- Conducting nonservice leadtech level work in support of the Indoor Air Quality and Installation Departments as assigned.
- Assisting the Service Manager with administration dispatching and onsite evaluation work.
- Performing related duties as directed by the Service Manager.
Job Qualifications:
- High school graduate. Prefer but do not require graduate of a postsecondary HVACR program of instruction of two or more years in duration.
- Five or more years of successful and fulltime HVACR experience either as a residential service or residential installation technician.
- Good oral and reading skills including the ability to read and apply manufacturers instructions and to clearly communicate with residential customers suppliers and all Great Lakes Team members.
- Physical ability to perform all duties noted above under the conditions circumstances and extreme weather found in Indiana.
- Interest and initiative in maintaining and advancing his/her HVACR skills through a combination of selfstudy company training manufacturers workshops and other professional development activities.
- Current Indiana operators license and the ability to operate all vehicles in the corporate fleet within 30 days of initial employment. Incumbent must be insurable by current Great Lakes insurance carrier
- Interest initiative and ability to be trained in lowkey pointofservice sales techniques including developing sales leads addon units IAQ services and service contracts.
- Ability to work under pressure of time nonstandard schedule supervision considerations weather customer needs and backlog constraints.
Compensation: $25.00 $65.00 per hour
There are many exciting options for a career in HVACR waiting to be explored.
If youre looking for a career that offers flexibility job stability strong pay benefits and more then youve come to the right place!
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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