Customer Service Representative
Customer Service Representative
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1 Vacancy
Job Description
Job Description Summary
Responds to customer inquiries by telephone email or chat to provide nontechnical problem resolution. Resolves mostly routine and some nonroutine more complex problems and communicates solutions or requested information to the customer. Analyzes a customers service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information.Entity
Medical University Hospital Authority (MUHA)Worker Type
EmployeeWorker SubType
RegularCost Center
CC000802 COL Central Scheduling (DMC)Pay Rate Type
HourlyPay Grade
Health20Scheduled Weekly Hours
40Work Shift
Job Description
Responds to customer inquiries by telephone email or chat to provide nontechnical problem resolution. Resolves mostly routine and some nonroutine more complex problems and communicates solutions or requested information to the customer. Analyzes a customers service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information.Additional Job Description
Education: High School Degree or Equivalent Work Experience: 06monthsIf you like working with energetic enthusiastic individuals you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race color religion or belief age sex national origin gender identity sexual orientation disability protected veteran status family or parental status or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications merit and business need.
Medical University of South Carolina participates in the federal EVerify program to confirm the identity and employment authorization of all newly hired employees. For further information about the EVerify program please click here: Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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