Customer Service Representative
Customer Service Representative
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Description
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Raleigh NC. The ideal candidate will be responsible for handling customer inquiries resolving issues promptly and providing excellent service to ensure customer satisfaction. This is a great opportunity for someone looking to grow within a customer-focused company.
Responsibilities
Respond to customer inquiries via phone email and in-person in a professional and timely manner
Resolve product or service issues by clarifying the customers concern and determining the best solution
Maintain records of customer interactions transactions and feedback
Process orders forms and requests accurately
Follow communication procedures guidelines and company policies
Collaborate with other departments to ensure high customer satisfaction
Stay updated on product knowledge and internal processes
Qualifications :
Qualifications
High school diploma or equivalent (Associates degree preferred)
Minimum of 1 year of customer service experience
Strong verbal and written communication skills
Excellent problem-solving abilities and attention to detail
Proficiency in Microsoft Office Suite (Word Excel Outlook)
Ability to handle a fast-paced work environment and multitask
Reliable punctual and team-oriented
Additional Information :
Benefits
Competitive salary ($40000 - $45000 annually)
Opportunities for professional growth and advancement
Supportive team environment and ongoing training
Paid time off and holidays
Health and wellness programs
Secure long-term employment with a growing company
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
