Process Improvement Lead
Process Improvement Lead
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Job Description
Job Expectations
Build your career and Australias future.
Not many people can say they are working on building Australias future. With us youll be doing just that leaving a legacy for all Australians. Plus theres equal employment great training and true flexible working arrangements.
A bit about your role
We have an exciting opportunity at nbn as a Process Improvement Lead reporting to Solution Design & Process Transformation Lead.
The Process Improvement Lead is responsible for driving process excellence across critical Operations business processes including highimpact improvement projects building Lean Six Sigma capability and enhancing process maturity. It involves identifying business process improvement opportunities assisting program delivery teams and initiative sponsors in achieving measurable improvements and providing support and coaching in continuous improvement methods.
The role requires collaboration with stakeholders and corporate groups to align improvement methodologies with existing NBN processes. As a process lead the role also involves being an active member of the Operations community of practice sharing information and advancing domain knowledge.
The role involves identifying continuous improvement opportunities delivering process transformation initiatives and facilitating workshops. Key tasks include managing improvement initiatives driving process improvement capabilities and contributing to community standards. Success is measured by effective tracking measurable process improvements and the adoption of standards across NBN functional areas.
A bit about you
If this role suits you you have experience in Process Improvement eTOM framework leadership in Operations Quality and Lean Six Sigma Black Belt certification. Key skills include project management process design and mapping executive presentation and business analysis. The candidate should understand endtoend customer journey maps industrystandard process modelling techniques and design thinking. They must engage in process community activities and adhere to nbns policies and safety procedures.
Life at nbn
To be part of nbn is to be part of something bigger. Theres so much more from here. Our pioneering spirit drives us forward every day. Together we help lift the digital capability of the nation by building and connecting Australias best fibre infrastructure into homes and businesses plus places and things everywhere. Were continuing to create Australias networka network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.
A more inclusive working world
nbn is committed to an inclusive flexible and supportive workplace where everyone can feel heard valued and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages nationalities abilities and cultures. Thats why we have a Reconciliation Action Plan Accessibility & Inclusion Plan offer 18 weeks of paid parental leave are a Pride in Diversity Gold Employer for two years running and have active employeeled diversity pillars.Click here to see our list of employee benefitsand why were recognised as a WORK180 Endorsed Employer for Women.
We champion equal opportunities for all employees. If you have any special requests or accessibility requirements throughout the recruitment process please recommend us at the time of application (via and we will adjust to meet your needs.
Where to from here
If you think this role might be for you we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.
Please note that this role is 12 months fixedterm Opportunity and applications for this role will close at midnight on Tuesday 8th of April 2025.
To be eligible for this role you must have full working rights in Australia.
Worker Type
PermanentTime Type
Full timeEmployment Type
Full-Time
