Maintenance Dispatcher AB -Shift
Maintenance Dispatcher AB -Shift
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 43573 - 59283
1 Vacancy
Job Description
As infrastructure critical to the regions growth and prosperity BNA is a vital asset for Middle Tennessee and serves as a gateway to Music City and beyond. According to a recent State of Tennessee study in 2019 alone BNA generated more than $9.9 billion in total economic impact. BNA supported more than 76000 jobs in the region and produced more than $443 million in state local and federal taxes. BNA receives no local tax dollars. For more information visitflynashville. Follow us on Facebook:@NashvilleInternationalAirport Twitter:@FlyNashvilleand Instagram:@FlyNashville.Learn more aboutBNA Vision our growth and expansion plan for the airport atBNAVision.
Hiring Process:
- Apply online
- Interview(s)
- Offer
- Ten 10 year background check including criminal history check motor vehicle check preemployment drug screen and breath alcohol test
- Onboarding
Benefits:
- Deferred compensation plans
- Educational Assistance
- Health Dental Vision Life Disability Insurance
- Health Screenings
- Paid Holidays
- Annual/Bereavement/Military Leave
Accepting Applications until filled.
Starting Salary Range $43573 $59283
Shift: SaturdayMonday 6am4:30pm Tuesday 1pm11:30pm
Job Summary:The Maintenance Dispatcher is responsible for assisting internal and external business partners by answering calls creating work orders and coordinating repairs for the maintenance department. Other responsibilities include controls key distribution to contractors and staff dispatches maintenance personnel during emergencies helps prepare Everbridge communication messages distributes work permits red tag impairments coordinates MNAAs fire system operations facility inspections and assists with other projects as assigned.
Essential Job Duties:
- Distributes hot work permits and red tag impairments and coordinates fire system operations with contractors and maintenance teams as required.
- Answers emergency calls and coordinates repairs when necessary.
- Responds to phone calls records information and creates work orders requests.
- Coordinates and controls maintenance functions and service to callin requests to assure prompt response.
- Prepares & analyzes daily weekly monthly and quarterly metrics of work orders as determined by the supervisor.
- Enter Assets in the work order system as new are acquired or taken out of service.
- Controls distribution of building keys to contractors and staff and reports keys not returned in a timely manner.
- Notifies proper authorities regarding fire system impairments.
- Notifies state inspector if injuries occur on an escalator and coordinates authorization to get the escalator back in service.
- Routinely develops tracks & updates escalators & elevators up/down times including contractor response times.
- Reminds contractors of safety and security requirements.
- Dispatches maintenance personnel during emergencies.
- Adjusts the fire alarm system so that false alarms are not enunciated and distributes the proper job tag for onsite notification.
- Inspects airport facilities and creates work orders to correct deficiencies.
- Performs followup with maintenance personnel and requesters.
- Establishes working relationships and rapport with customers.
- Performs garage lighting inspections programming of lighting.
- Supports MNAAs commitment to its culture and values including Respect Integrity Service and Excellence (RISE).
- Follows all safety regulations.
- Performs other duties as assigned.
Knowledge Skills Abilities and Other Characteristics:
- Communication: Skill in communicating effectively at all levels of the organization and with stakeholders both orally and in writing.
- Customer Service: Skill in providing customer service including listening to customers needs identifying customer solutions assessing quality of customer services and evaluating customer satisfaction.
- Managing Workload: Skill in organizing and prioritizing work handling multiple responsibilities and meeting deadlines.
- Computer Use: Skill in using a personal computer the internet and other software to perform jobrelated functions.
- Proficient in Microsoft Office.
- Attention to Detail: Is careful about detail and thorough in completing work tasks.
- Relationship Building: Skill in establishing and maintaining effective and professional working relationships with others.
- Reporting: Skill in preparing and producing timely and accurate oral and written reports.
- Stress Tolerance: Skill in accepting criticism and dealing calmly and effectively with high stress situations.
- Driving: Skill in operating a motor vehicle.
- Written Expression: Ability to use words and sentences in writing so others will understand.
- Written Comprehension: Ability to read
- Dependability: Acts reliably and responsibly with others.
- Professionalism: Demonstrates professional behavior and appearance in all situations.
- Ethical Behavior: Consistently displays ethical behavior.
- Judgment and Decision Making: Skill in considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Ability to obtain and maintain a Secure Identification Display Area (SIDA) Badge.
Qualifications:
Required:
- Associates Degree in Business or a related field of study for 47 years of relevant work experience with minimum of high school diploma.
- 24 years of dispatch radio communication customer service or related experience.
- One 1 year of customer service experience.
- Drivers License
- Secure ramp driving certification (within 90 days after hire)
#ZR
Employment Type
Full-Time
