Print Service Shop Technician
Print Service Shop Technician
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Salary Not Disclosed
1 Vacancy
Job Description
The Print Service Shop Technician is responsible for the inhouse setup maintenance and repair of printers copiers and multifunction devices. This role ensures all equipment is serviced according to Van Ausdall & Farrars established procedures and quality standards. The technician maintains accurate inventory of parts and supplies provides basic connectivity support and upholds a clean and organized work environment. With a strong focus on customer satisfaction the ideal candidate delivers professional timely service while continually developing technical skills through ongoing training and education.
Hours: MondayFriday 8:00 a.m.5:00 p.m.
Why Join Van Ausdall & Farrar
At Van Ausdall & Farrar we believe our employees are our greatest asset. Your contributions fuel our success today and drive our growth for the future. We offer a comprehensive benefits package including:
- Generous Paid Time Off (PTO)
- 8 paid holidays 1 personal holiday of your choice
- Weekly employee engagement activities
- Paid volunteer time
- Monthly fitness reimbursement
- Tip Lead/Business Referral Program
- Medical dental and vision coverage with corresponding FSA and HSA options
What You Have
- Ability to manage time maintain a schedule monitor hours and only work overtime once it has been approved.
- Consistently strong in punctuality timeliness and work ethic.
- Ability to troubleshoot breakfix issues with copiers printers and multifunction equipment.
- Ability to learn in a selfdirected manner to maintain current knowledge of assigned devices and/or equipment.
- Strong verbal communication skills.
- Ability to gather and synthesize detailed information through listening and questions skills.
- Ability to apply customer service skills and worktracking skills to ensure positive closure of issues.
- Knowledge and skills in Mechanics Electronics Basic Computer and Applications.
- Customercentric approach to service delivery and communications.
What Youll Do
- Performs in house set up and service on printers copiers and other multifunction equipment.
- Follows VAF Copier Service procedures and guidelines including closing service calls accurately.
- Maintains a detailed and accurate parts and supply inventory.
- Achieves high levels of customer satisfaction by delivering confident timely and professional service support.
- Provides basic connectivity support.
- Meets or exceeds defined production and quality standards.
- Participates in continued education and training opportunities.
- Maintains shop organization and cleanliness.
What Youll Bring to the Role
- High School diploma or equivalent
- 1 2 years minimum of technical support and/or industry related experience
- 2year degree in electronics telecommunications or related field or equivalent experience preferred
- Valid Drivers License
- Maintains a good driving record with no traffic violations
About VAF
Van Ausdall & Farrar is Indianas leader in business office technology services since 1914. We provide Cloud Solutions Cybersecurity IT Managed Services Copy & Print Solutions Internet/ISP Services Phones Video Surveillance Document Conversion and much more. We are a privatelyowned Indianapolis based business whose mission is to provide valuedriven technology solutions to meet the individual needs of our customers while providing worldclass customer service & making a positive impact on our community.
At Van Ausdall & Farrar Inc we are committed to fostering an inclusive and welcoming environment. We are an equal opportunity employer (EOE) and evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin age disability or any other protected status. We encourage individuals of all backgrounds to apply and we actively seek to promote a workplace where everyone feels valued respected and empowered to contribute their best. Please contact us at to request reasonable accommodation to participate in the job application or interview process.
Required Experience:
IC
Employment Type
Full-Time
