drjobs Customer Relationship Associate

Customer Relationship Associate

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1 Vacancy
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Job Location drjobs

Bangalore - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Brief summary about the role

We are looking for a customer relationship associates who will have a strong understanding of the orderprocess at SharePal excelling at lead management understanding customer needs building relationships and increasing conversions. The ideal candidate will be a quick learner with strong communication & negotiation skills and the ability to showcase our offerings in a compelling way.


Job responsibilities:


1. Take up inboundcustomer leads & explain our offerings to them

2. Manage leads & the order flow within the CRM tool

3. Providingexcellent after sales support to the customers

4. Understanding customer issues and providing a timely resolution

5.Build rapport and establish long term relationships with customers


Requirements

  • 0 to 2 years of experience in a similar role. Freshers welcome
  • B.Tech/B.E./BBA/BCom or UG in any specialization
  • Proficiency with Microsoft Office
  • Excellent communication skills. English & Hindi
  • Very good convincing & persuasion skills


Benefits

CTC offered:P.A.


Required Experience:

IC

Employment Type

Full-Time

Company Industry

About Company

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