Sr Analyst II Infrastructure Services
Sr Analyst II Infrastructure Services
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Job Description
Job Description:
- Experience in administration Implementing configuration of Pure FlashArray NetApp CMode Dell Unity Brocade & Cisco switches and other NAS products.
- Good Knowledge on multiple Storage array Hardware & Architecture
- Experience in storage array snapshot & replication
- Strong Knowledge on Performance analysis factors of Storage Arrays
- Experience in Designing Configuring and troubleshooting Fabric environment constituting Brocade SANnav and Cisco switches.
- Handson knowledge on in any of the storage management applications like Storage Essentials ECC etc
- System administration experience on Windows HPUX or Sun Solaris and knowledge on VMware would be an added value
- In depth Knowledge of ITIL processes like Incident management Problem Management Configuration management and Change Management processes.
- Certification on Storage technology is an added advantage.
- Good skills on performance optimization.
- Solving complicated Hardware cases and Liaising with Hardware Vendor support
- Advanced troubleshooting skills and identify the severity of the issue Ability to Resolve issues quickly to account/customer satisfaction and Prepare RCA
- Provide operational support on a 24x7 rotation basis.
- Expected to train the resources on the respective technology.
- Expected to improve Automation and reduce manual work.
Additional Skills:
- Interpersonal sensitivity and customer responsiveness
- Leadership skills
- Excellent knowledge of the IT environment and its future trends
- Ability to communicate complex technical contents plainly and simply.
- Strong consulting skills flexibility and resourcefulness
- Exposure to Customers Globally
- Good written and verbal communication skills
- Certifications in relevant technologies
- Service and Customer Orientated / Team player (TCE).
- Strong ability to work under pressure / Flexible and selfmotivated.
- Scripting knowledge would be added benefit.
Exposure to Project work is desirable.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services such as false websites or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is availablehere.
Required Experience:
Senior IC
Employment Type
Full-Time
