Service Manager
Service Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
What Were Looking For
Are you looking for the next step in your career We areseeking a Service Director to take our Service Department to the next level.
About Us
At our family owned dealership we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We are always looking for bright motivated and energetic professionals to add to our worldclass team. Our dealership works as a team and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our customers then we want to get to know you!
What We Offer
A great pay plan
Ongoing professional training
Flexible scheduling
Medical & Dental
401(k) Retirement
Paid Vacation
Responsibilities
Assist customers in servicing repairing and explaining each service need.
Understanding customers requirements and concerns; matching requirements and concerns to various service options.
Making the customer comfortable with the service being performed and keeping the customer informed and updated during the service of their vehicle.
Keeps abreast of new products features accessories and attend product training as required.
Maintain a service customer follow up system that encourages repeat and referral business and contributes to customer satisfaction.
Hiring and supervising all service department personnel as well as monitoring their performance in servicing customers.
Creating goals and objectives for the department which include an annual operating budget and a marketing plan to promote new business.
Maintaining a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately.
Qualifications
A minimum of 3 years of experience as a Service Manager is required.
Strong focus on providing excellent customer service.
A high school diploma is required.
Automotive Service Management / Dealership: 5 years
Clean and valid Drivers License
Required Experience:
Manager
Employment Type
Full-Time
