Internal Firm Services - Human Capital - Deployment - Senior Associate

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS Human Capital (HC)

Management Level

Senior Associate

Job Description & Summary

At PwC our people in talent and development focus on finding deploying training and enabling talent through talent identification and enhancing employee skills and knowledge fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate assess educate and train employees in line with market developments and firm strategy.

In staffing and deployment at PwC your work will focus on managing and optimising the deployment of employees within the organisation getting the right talent to the right place at the right time.

Focused on relationships you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations you are growing your personal brand deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients and to deliver quality. Embracing increased ambiguity you are comfortable when the path forward isnt clear you ask questions and you use these moments as opportunities to grow.

Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives needs and feelings of others.
• Use a broad range of tools methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.

Resource Management Senior Associate
About the Organization:
PricewaterhouseCoopers Service Delivery Centre (Kolkata) Private Limited is a joint venture in India among members of the PricewaterhouseCoopers network that will leverage the scale and capabilities of the network. It is a member firm of PricewaterhouseCoopers International Limited and has its registered office in Kolkata India
The Delivery Center will provide a professional an opportunity to work in a dynamic environment where you will have the ability to develop process and qualitybased skills.

Job Description:
We are seeking an experienced and resultoriented Workforce Management professional with a strong understanding of the WFM life cycle including demand forecasting capacity planning deployment and work allocation.

We are looking for dynamic professionals who can work with the business to predict future demand projections and create capacity to assign bestfit staffing on projects. The candidate will be responsible to assess the ongoing demand and capacity determine personnel requirements based on staffing rules and regulatory compliance guidelines and collaborating on resource management with multiple teams within our organization.

As a Deployment Senior Associate you will be responsible and accountable to meet resource management KPIs for the assigned Business Unit SubBusiness Unit Industry/Sector or territory. You will provide subject matter support to stakeholders build creative staffing solutions and mitigate over/under staffing situations. You will also be responsible to train and mentor your team members.

To ensure success as a Deployment Senior Associate you should possess extensive domain knowledge in resource management demand supply planning schedule management capacity and headcount planning bench management deployment resource allocation and business analytics.

Prior resource management experience in Big 4s Audit/Tax/accounting practice and/or financial services industry will be preferred.

Key Responsibilities:
Review demand pipeline and generate capacity to enable effective staffing on projects based on scope of work skills prior experience availability regulatory requirements and project budget.
Maintain a proactive view of demand pipeline and headcount projections to minimize over/under staffing scenarios.
Create an implement an effective annual staffing portfolio considering client complexities scope of work business rules and regulatory requirements.
Act as a control owner to ensure 100 compliance on all regulatory requirements and business rules associated with resource allocations and staffing on projects.
Demonstrate success against all business operational and people management KPIs.
Drive continuous improvement process transformation and automation to create measurable efficiencies within the team.
Monitor schedule adherence address schedule changes and resolve staffing conflicts.
Minimize staffing gaps reduce non billable time and optimize staffing during busy periods.
Analyze and execute staffing solutions to meet unplanned demands.
Publish effective reports and dashboards to monitor analyze and report against key KPIs.
Participate in business meetings stakeholder connects and deployment reviews.
Perform regular reviews to ensure quality of delivery.

Key Skills and Experiences:
Any Graduate/PostGraduate.
5 7 years of relevant post qualification work experience in reputed organizations with a proven track record of career growth and stability.
Proficiency in resource management/workforce management domain.
Must have at least 2 years of experience in managing stakeholders.
Excellent interpersonal and communication skills.
Excellent negotiation skills.
Exceptional organizational and timemanagement skills with a proven record of working under tight deadlines.
Strong ability to analyze data identify trends and projections to draw intelligent inferences will be a key success factor.
Strong working knowledge of MS Excel and MS PowerPoint. The incumbent should have very good understanding of Excel functionalities Pivot tables Charts formulae Lookup functions and Power Pivot.
Working knowledge of Alteryx and Power BI will be preferred.

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Business Performance Management Business Reporting Communication Conflict Resolution Coordinating Staff Creativity Data Analysis Demand Management Development Collaboration Embracing Change Emotional Regulation Empathy Human Resources (HR) Report Inclusion Intellectual Curiosity Learning Agility Optimism Project Resource Allocation Project Resource Management Resource Allocation Resource Identification 15 more

Desired Languages (If blank desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship

No

Government Clearance Required

No

Job Posting End Date

April 30 2025