Software QA and DevOps Manager

Position Summary

TheSoftware QA and DevOps Managerleads both our Quality Assurance (QA) and DevOps teams ensuring the delivery of highquality software products and robust infrastructure management. This role is responsible for developing and implementing QA processes managing test strategies and collaborating with crossfunctional teams to enhance software reliability and performance. Additionally this role requires strong expertise in DevOps practices including CI/CD pipeline implementation cloud infrastructure management and automation.

Essential Functions and Duties

Quality Assurance Responsibilities:

• Develop implement and oversee software testing processes standards and best practices.
• Manage and mentor the QA team providing leadership and professional development.
• Collaborate with software development product management and other teams to define quality standards and ensure compliance.
• Design and execute test plans test cases and test scripts for manual and automated testing.
• Implement automation frameworks and tools to improve testing efficiency.
• Monitor and analyze test results track defects and work closely with development teams for resolution.
• Ensure compliance with industry standards security guidelines and regulatory requirements.
• Manage outsourced QA engineers ensuring effective communication alignment on quality expectations and timely deliverables.
• Oversee vendor selection contract management and performance evaluation of outsourced testing teams.
• Conduct security testing including vulnerability assessments penetration testing and secure code analysis to ensure applications meet security requirements.
• Continuously identify areas for process improvements and implement innovative testing methodologies.
• Stay updated with emerging technologies tools and best practices in software testing.

DevOps Responsibilities:

• Design implement and maintain CI/CD pipelines to streamline development and deployment processes.
• Automate infrastructure provisioning and configuration using tools like Terraform Ansible or CloudFormation.
• Monitor system performance availability and security implementing proactive measures to ensure reliability.
• Collaborate with development teams to optimize deployment strategies and reduce timetomarket.
• Manage cloudbased infrastructure on platforms such as AWS GCP or Azure.
• Establish and enforce security best practices within the DevOps pipeline including vulnerability scanning and access controls.
• Oversee incident response and disaster recovery strategies to minimize downtime and data loss.
• Continuously evaluate and adopt new DevOps tools and methodologies to improve system efficiency.
• Lead and mentor the DevOps team ensuring alignment with organizational goals and best practices.

General Responsibilities:

• Adheres specifically to all company policies and procedures Federal and State regulations and laws.
• Display dedication to position responsibilities and achieve assigned goals and objectives.
• Always represent the Company in a professional manner and appearance.
• Understand and internalize the Companys purpose display loyalty to the Company and its organizational values.
• Display enthusiasm and dedication to learning how to be more effective on the job and share knowledge with others.
• Work effectively with coworkers internal and external customers and others by sharing ideas in a constructive and positive manner; listen to and objectively consider ideas and suggestions from others; keep commitments; keep others informed of work progress timetables and issues; address problems and issues constructively to find mutually acceptable and practical business solutions; address others by name title or other respectful identifier and; respect the diversity of our work force in actions words and deeds.
• Comply with the policies and procedures stated in the Injury and Illness Prevention Program by always working in a safe manner and immediately reporting any injury safety hazard or program violation.
• Ensure conduct is consistent with all Compliance Program Policies and procedures when engaging in any activity on behalf of the company. Immediately report any concerns or violations.
• Other duties as assigned.

Education Knowledge Skills and Experience

Required Education:

• Bachelors degree in computer science information technology or a related field or four 4 years of relevant experience in lieu of degree.
• Masters degree in computer science information technology or a related field preferred.

Required Knowledge:

• Experience working with cloud platforms such as Google Cloud Platform (GCP) Amazon Web Services (AWS) or Microsoft Azure.
• Strong knowledge of software testing methodologies tools and automation frameworks.
• Knowledge of security testing tools and methodologies such as penetration testing vulnerability scanning and secure coding practices.
• Understanding of CI/CD pipelines version control systems (e.g. Git) and DevOps practices.

Required Experience:

• Minimum seven 7 years eleven 11 for nondegreed candidates of experience in software quality assurance or development
• Minimum of five 5 years of experience in a leadership role.
• Minimum five 5 years of experience in DevOps including CI/CD pipeline implementation and cloud infrastructure management.
• Experience with testing web applications mobile applications and APIs.
• Proven experience managing outsourced engineering teams including vendor evaluation and performance tracking.

Preferred Experience:

• Experience with performance testing security testing and load testing tools.
• Familiarity with Agile/Scrum methodologies.

Required Skills:

• Must have strong organizational skills.
• Must have a detail orientation and the proven ability to prioritize work.
• Must have effective verbal and written communication skills.
• Must have the ability to work with limited supervision and as part of a team.
• Sound decisionmaking abilities.
• Strong capability and experience to work with OffShore Teams.
• Able to manage multiple competing priorities and be productive with frequent interruptions.

Physical requirements

Vision hearing speech movements requiring the use of wrists hands and/or fingers. Must have the ability to view a computer screen for long periods and the ability to sit for extended periods. Must have the ability to work the hours and days required to complete the essential functions of the position as scheduled. The employee occasionally lifts up to 20 lbs. and occasionally kneels and bends. Working condition include normal office setting.

Mental Demands

Learning thinking concentration and the ability to work under pressure particularly during busy times. Must be able to pay close attention to detail and be able to work as a member of a team to ensure excellent customer service. Must have the ability to interact effectively with coworkers and customers and exercise selfcontrol and diplomacy in customer and employee relations situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Must be proactive in finding solutions.

Direct Reports

No

EEO Statement

FFF Enterprises and Nufactor are an equal opportunity employer and prohibits discrimination and harassment based on the following characteristics: race color religion national origin physical or mental disability gender age 40 years and over) qualified veteran and any other characteristic protected by state or federal antidiscrimination law covering employment. These categories are defined according to Government Code section 12920. The Company prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.