The senior Process Analyst handles documenting detailing and designing various operational processes for business finance and Information Technology groups. The process analyst is preferably certified in SixSigma or business process management.
This is a contract role for six to twelve months. The job involved Key Performance Measures of the organization to deliver their services. The process analyst will look at key performance data in order to find opportunities for improvement. Examples of the data or the metrics in question are volume of work waittime responsetime hiringtime and anything that impacts delivering the services.
The process analyst should also have experience with the implementation (the change management aspect) of the new findings. Ideally the process analyst has experience implementing the process changes identified.
The Senior Process Analyst Responsibilities include:
Business Process Documentation
- Reviewing existing work processes and organizationalstructure
- Mapping existing processes and developing and mappingrecommended new processes changes
- Analyzing business functional requirements to identifyinformation procedures and decision flows
- Providing advice on key initiatives that enable theorganization to deploy highimpact business processes that are focusedaccountable and measurable
- Facilitate stakeholder meetings to understand currentprocesses pain points and Documenting workflow
Business Process Design/Engineering
- Analyzing existing business processes identifyingOpportunities for process improvements (experience with technology enablechanged desired)
- Identifying candidate processes for redesign
- Analysis of data identification of key performanceIndicators to define adoption monitoring and/or benefits realization
- Prototyping potential solutions scenarios providing tradeoff information and suggesting a recommended course of action
- Providing advice in defining new requirements andopportunities for applying efficient and effective solutions
- Identifying and providing preliminary costs of potentialoptions
- Providing advice in developing and integrating process andInformation models between processes to eliminate information and processredundancies
- Analyzing and defining business processes related to bothAs Is and To Be status
- Identifying recommending and planning new processes
- Providing advice on and/or assisting in implementing newprocesses
- Identifying the required modifications to the automatedprocesses
- Using business workflow and organizational tools
- Developing policies procedures and guidelines
- Conducting reviews and developing implementation strategies
Change Integration
- AdvisingHRgroups and Information Technology (IT)groups on discipline requirements
- Developing training and information sessions and mentoring onbusiness processes
- Applybusiness insight to support training on new processes and implementations
- MonitorChange Adoption and mitigate issues
- Liaise with colleagues to troubleshoot and resolve questions
Requirements
- University degree in Business Finance Math ScienceEngineering Computer Science or similar quantitative discipline
- 46 years of experience working with clients or companies/firmsin tax assurance audit management consulting financial services IT orsimilar industry
- Completion of 36 projects involving process design processmapping business architecture business or functional requirements
- Lean Six Sigma certification (White Yellow Green Belt)
- Business Process Management Certification
- Strong technical writing skills for processes statusupdates executive summaries reports and/or presentations
- Proficient in various tools for data analysis (e.g. ExcelSQL PowerBI) document management (SharePoint Teams) documentations andpresentations (PowerPoint) or similar tools
- Strong analytical skills including processing unstructureddata business intelligence tools and techniques validating findings andassessing recommendations
- Organized and committed
- Takecharge attitude anticipating tasks confirming withproject lead and take charge
- Understands how to work within a specified timeline in orderto successfully maintain worklife balance
Required Experience:
Senior IC