Sales Consultant
Sales Consultant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Sells/leases new and usedvehicles at dealership gross profit volume and customer satisfaction standards.
Benefits:
- Health Insurance
- Dental Insurance
- 401(k) program
- Vac/Sick
- Life Ins
- Vision Ins
Essential Duties
- Sells and delivers a minimum number of vehicles per month
- Greets each customer promptly upon arrival at dealership.
- Stays informed of current vehicle inventory and location.
- Tracks changing vehicle market conditions and incentives.
- Is familiar with the appraisal process and sells the appraisal.
- Attends sales meetings and special events as scheduled.
- Writes complete sales orders and processes paperwork in accordance with dealership policies.
- Utilizes dealership sales control and followup systems.
- Attends product and sales training courses as requested by sales manager.
- Keeps uptodate on new products and services within the industry.
- Maintains an owner followup system that encourages repeat and referral business and contributes to customer satisfaction.
- Maintains a prospect development system.
- Conducts business in an ethical and professional manner.
- Satisfies the transportation needs of vehicle purchasers.
- Approaches greets and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
- Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
- Explains fully product performance application and benefits to prospects.
- Describes all optional equipment available for customer purchase.
- Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
- Exhibits high level of commitment to customer satisfaction.
- Knows and understands the federal state and local laws which govern retail automobile sales.
- Establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.
- Keeps abreast of new products features accessories etc. and their benefits to customers.
- Knows and understands equity and values and is able to explain depreciation to the customer.
- Ensures that the sales manager has an opportunity to meet each customer.
- Turns 100 percent of closed deals to finance and insurance manager along with properly completed paperwork (insurance information trade title etc..
- Prepares sold vehicles for customer delivery prior to customer arrival.
- Delivers vehicles to customers ensuring that the customer understands the vehicles operating features warranty and paperwork.
- Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealerships service department.
- Schedules first service appointment.
- Follows up on all post delivery items tag/title work weowes and special requests to be sure that all customer expectations are met.
- Reviews and analyzes actions at the end of each day week month and year to determine how to better utilize time and plans more effectively.
- Attends sales meetings.
- Maintains professional appearance.
- Other tasks as assigned.
- Writes complete sales orders and processes paperwork in accordance with established dealership policies.
Marginal Duties
Participates in community activities with product knowledge and informational sessions.
Supervisory Responsibilities
If applicable.
Qualifications
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Communication is extremely important in a sales department as it contributes to team building with service and the UsedCar Department
Education and/or Experience
- Minimum 2 Years car sales experience
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Oneyear certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
- Associates degree (A.A. or equivalent from twoyear college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
- Bachelors degree (B.A. from fouryear college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Language Skills
- Ability to read and comprehend simple instructions short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in oneonone and small group situations to customers clients and other employees of the organization.
- Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
- Ability to read analyze and interpret general business periodicals professional journals technical procedures or governmental regulations. Ability to write reports business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers clients customers and the general public.
Mathematical Skills
- Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals. Ability to compute rate ratio and percent and to draw and interpret bar graphs.
- Ability to calculate figures and amounts such as discounts interest commissions proportions percentages area circumference and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
- Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written oral diagram or schedule form.
Certificates Licenses Registrations
- Valid Drivers License
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Experience:
Contract
Employment Type
Full-Time
