System Administrator Manager IT Manager I 2543

Trident Technical Colleges ITEnterprise Services department is looking for a highly technical and handson System Administrator Manager to lead the Enterprise Services Operations team. This position requires strong leadership skills along with extensive technical expertise in enterprise system administration cloud technologies and ERP integrations. The ideal candidate will have experience managing a team while also taking on complex system troubleshooting integrations and security tasks personally.

Key Responsibilities:

Technical Leadership & Team Management

• Lead mentor and support theEnterprise Services Operations team ensuring efficient workload distribution professional development and performance management.
• Actively participate introubleshooting system maintenance and upgrades alongside the team.
• Foster acollaborative work environment encouraging open communication and teamwork across IT departments.

Systems Administration & Cloud Management

• Oversee andpersonally contribute tothe installation upgrade and configuration ofenterprise operating systems(Windows Linux Unix).
• Maintaincloudbased (Azure/AWS/SaaS) and onpremisesIT services ensuring security uptime and performance.
• Administer and enhance the collegesERP system ensuring security monitoring and operational efficiency.
• Maintainsystem integrations and connectivitybetween ERP and thirdparty applications.

Security Compliance & Disaster Recovery

• Implementbest practices in cybersecurity access control and data governance.
• Lead disaster recovery planningbackup management andbusiness continuity strategies.

Budgeting & Vendor Management

• Prepare and manage theannual IT operations budget.
• Evaluate andprocure IT services and vendor contracts including cloud solutions and infrastructure upgrades.

Interpersonal & Communication Skills

• Effectively communicatewith both technical and nontechnical stakeholders ensuring clear project updates and system statuses.
• Translate complex IT concepts intouserfriendly explanationsfor staff faculty and vendors.
• Provide documentation training and guidance toimprove IT knowledge across departments.
• Maintain professionalism and diplomacy in highpressure situations.

This position requires a bachelors degree in communications business administration computer science (information technology) mathematics statistics management information science or a related field and experience in telecommunications data processing and/or information technology. Relevant experience may be substituted for bachelors degree on a yearforyear basis.

Ideal candidate will have preferred qualifications:

• 2 years of experience in enterprise IT operations including system administration networking and cloudbased services.
• Handson experience with IT infrastructure virtualization and cloud technologies.
• Strong troubleshooting skillsacross Windows Unix and/or SaaSbased environments.
• ERP system administration experience(Ellucian Colleague Workday PeopleSoft etc..
• Certifications(e.g. MCSE AWS/Azure Administrator Linux PMP ITIL).
• Formal project management experiencewith Agile ITIL or similar methodologies.
• Excellent verbal and written communication skills with the ability to present technical concepts clearly.

Applicants MUST complete the online SC State Jobs Employment Application. To fully evaluate qualifications some positions may require submission of unofficial transcripts with the application. Only complete applications are considered. For assistance contact TTC Human Resources at 843.574.6201. The position is open and filled with preference given to applicants who apply by March 28 2025.

Faculty positions require the submission of related unofficial transcripts with the application and may include any required certifications. Upon hire Official transcripts/certifications are required.

Staff positions where a degree may be substituted for the related work experience must submit unofficial transcripts related to the position with the application and/or certifications. Upon hire Official transcripts/certifications are required.

Unofficial transcripts may be uploaded to the application mailed to TTC Human Resources PO Box 118067 Charleston SC 29423 or faxed to 843.574.6682 or emailed in PDF format to by the deadline date and time.

Employment applicants may be subject to a background check. Failure to consent to a background check will remove your application from further consideration. Background checks are conducted in compliance with the Fair Credit Reporting Act (FCRA).