drjobs Cellcom Retail and Small Business Consultant Sturgeon Bay WI

Cellcom Retail and Small Business Consultant Sturgeon Bay WI

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1 Vacancy
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Job Location drjobs

Sturgeon Bay, WI - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description


Retail and Small Business Sales Consultants connect consumers and small businesses with customized technology solutions while providing exceptional customer service. They handle sales both instore and over the phone promoting products and services and may visit small businesses to offer onsite support. With a strong focus on achieving sales targets these consultants also resolve customer issues and ensure seamless service. Their role requires strong communication problemsolving skills and adaptability to the everevolving technology landscape.Cellcom offers an amazing benefit package including 6 match to 401K immediate PTO pay differentials for weekends and professional development opportunities.

Responsibilities & Duties:

  • Build and maintain relationships with business accounts promoting customized solutions and expanding service offerings.
  • Identify qualify and secure new small business and consumer accounts meeting individual KPIs.
  • Present products using valuebased selling techniques and provide exceptional customer service in retail onsite and phone settings.
  • Handle customer inquiries resolve billing issues and manage equipment servicing including software updates and loaner phone preparation.
  • Support retail operations through tasks like stock management cash handling and accurate recordkeeping while maintaining a professional image.
  • Assist in daytoday operations at Cellcom retail stores including customer assistance inquiries and representing the brand with integrity and knowledge.
  • Provide exceptional customer service by understanding customer needs through lifestyle questions and offering personalized product and service recommendations.
  • Stay updated on the latest technology trends to empower customers with suitable solutions.
  • Collaborate with team members and perform any other duties as assigned to ensure smooth store operations and customer satisfaction.
  • Other duties as assigned

Requirements:

  • High school diploma or equivalent with a minimum of two years of retail or business sales experience.
  • Valid drivers license required for onsite visits to small businesses.
  • Strong interpersonal and communication skills with a focus on building relationships and providing excellent customer service.
  • Proficiency in sales techniques including prospecting negotiation and followup with a goaldriven mindset.
  • Ability to learn and explain technical products stay current on wireless technology and adapt to a fastpaced changing industry.

Individuals who are goaldriven adaptable and skilled in relationship building with a passion for delivering personalized technology solutions and exceptional customer service would excel in this role.

To view our competitive benefits clickhere!

Joining Nsight:

Our family of companies provides complete telecommunications services including wireless and fiberbased services to residential and business customers along with tower erection and maintenance services in Wisconsin and Michigans Upper Peninsula. Our commitment to customer service local philanthropic efforts and green initiatives makes us an employer of choice in the state of Wisconsin. We like to hire people looking to grow with an organization and those who are excited about the everchanging telecommunications industry.

Nsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex disability age sexual orientation gender identity national origin veteran status or genetic information. This is a drugfree workplace.

If you require reasonable accommodation in completing this application interviewing completing any preemployment testing or otherwise participating in the employee selection process please direct your inquiries to the Recruiting Manager at

Other details


Required Experience:

Contract

Employment Type

Hourly

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