Scholarship Specialist

Title:Scholarship Specialist

Department:Foundation

Number of Positions:1

Classification: 2

Position Summary: This position is essential to the Foundation Office in order to support the College Mission and goals. The work benefits our students through the awarding of scholarships and also donors and community members by providing opportunities for life cultural and civic enrichment. This position assists the Director of Scholarship Development supports foundation events and serves as a backup for gift processing.This position plays a crucial role in managing the scholarship application and award processes for the Foundation College and Grants Department. This role involves coordinating with various stakeholders including prospective and current student applicants faculty/staff financial aid and donors.

Essential Functions:

40 1. Manage the Scholarship application and award processes for the Foundation College and Grants Department utilizing Blackbaud Award Management (BAM) software Banner Raisers Edge and Navigate. Ensure compliance with established scholarship criteria and understanding financial aid processes regulations and organizational policies Perform cycle management and archiving functions in the BAM system. Monitor overnight processes to ensure BAM Export and Student Data imports run accurately and timely. Analyze scholarship acceptance and award 900 yearly scholarships directly to the students financial aid screen in Banner. Track the awarding process by checking for a proper feed from Financial Aid award screens to Student Accounts Receivable in a timely matter for account memos credits and refunds. Create an outreach and communication plan to advertise scholarships at the beginning of semesters and when a new scholarship application opens. Update and inform students of their eligibility and status of scholarship awards through email phone calls or the Navigate System to create student lists to send out group emails texts and notifications. Enter new scholarships in the Raisers Edge and scholarship databases with the proper Banner account information fund numbers qualifications awarding amount and donor information. Edit student thank you letters mail merge cover letter and send to donors in September and April. Responsible for maintaining an accurate and up to date list of scholarship donors specifically for events and ongoing fundraising efforts. Coordinate with the Director of Grant Development on awarding and compliance of grant scholarships. Maintains accurate scholarship donor information in all systems. Provides ongoing data management for scholarship awards and expenditures for the 990 and annual report.

20 2. Responsible for managing establishing and processing Payroll Deductions through Banner Advancement and Raisers Edge. Verify deductions process corrections and cashier file feed to finance and run month end report in Argos to send to the Business and Finance Office. Process all Employee Exit Notifications by ending payroll pledges and informing payroll department. Run pledge report as a deposit by verifying deductions problemsolve any pledges in Banner then feed to Finance. Update Banner and Raisers Edge with new accounts as needed. Identify and correct payroll deduction balancing errors. Responsible for updating payroll deduction forms for the internal campaign. Facilitate good employee relations by answering questions and providing information as needed to employee donors. Provide outreach to employees to increase payroll giving and to retain current ones.

20 3. Respond to student emergency funding requests (SOF) assess students financial unmet needs and coordinate with the executive director and the SOF committee to arrive at solutions for students are essential functions of this position. Perform extensive research for all Student Opportunity Fund (SOF) requests by auditing student accounts to verify eligibility. Maintain records for Student Opportunity Funds by tracking requests emails approvals committee votes and request for payments working closely with Advising Financial Aid Student Account Services and Accounts Payable. Assist with student inquiries by working closely with the Start Strong Center Financial Aid Student Account Services Panther Cares Pellissippi Pantry and the College bookstore. Monitor scholarship and SOF inboxes to respond to emerging funding requests.

15 4. Assist with Foundation Special Events and all fundraisers. This position is responsible for several elements of the Donor Scholar Reception including monitoring the event timeline student and donor attendance name tags and other event needs. This position is key support for the Internal Campaign providing updates for the payroll giving forms coordinating internal and external mailings campaign special event coordination and campaign prize and sponsorship solicitation.

5 5. Process foundation gifts when employees responsible for gift processing are absent or when there is a particularly high volume of gifts received. Assist with prospect research and database review and clean up. Maintain written standard operating procedures for this position.

Note: The College reserves the right to change or reassign job duties or combine positions at any time.

Job Requirements:

• Associates degree required. Bachelors Degree preferred.
• Three years administrative experience required.
• Experience working in Higher Education (ex. Admissions Financial Aid Scholarships etc. NonProfit agencies Foundations or Finance and/or Payroll; and experience working with Banner is preferred.

Parttime work experience is calculated at 50 credit of fulltime work experience.

Skills/Abilities:

• Demonstrate a knowledge and understanding of scholarship policies plus state and federal financial aid regulations to ensure scholarships are awarded according to donor agreement guidelines
• Expertise in Microsoft Excel is necessary to be competent in this role
• Ability to work a flexible schedule if needed
• Ability to organize work effectively conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies.
• Experience with advanced features of Microsoft Word including the Mail Merge Feature
• Experience with bookkeeping and accounting procedures
• Skills in office management and organization
• Ability to work on a large variety of tasks simultaneously and meet deadlines
• Ability to communicate effectively and to express ideas clearly and concisely both in written and oral communications.
• Ability to learn complex donor systems and to maintain scholarship software program
• Ability to maintain effective working relationships with internal and external constituents
• Ability to maintain confidentiality regarding all Foundation Office Information
• Ability to meet deadlines work independently and perform job functions with minimal supervision
• Skills in use of business English and mathematics.
• Knowledge of and experience in the Banner Software System (Student Advancement Payroll Finance and Financial Aid)
• Advanced knowledge of and experience in the Raisers Edge Software System and Blackbaud Award Management certification in both systems is required within 18 months of date of hire.
• High attention to detail in all aspects of the job
• Able to engage in the Colleges mission and values

Physical Demands:

Lift at least 2540 lbs. As needed

Maintaining the same body position for a long period of time Daily

Sitting Daily

Visual attention to computer screen while typing Daily

Bending Daily

Stooping Daily

Work extended/weekend hours as needed

Repetitive Motions using fingers hands wrists elbows shoulders etc Daily

Audible: Yes the communication with others in the College and outside the College

Visual: Yes. Works with a computer screen all day.

Color Perception: Yes to view multicolored proposals tables graphs and forms.

Hazards:

This position can experience disruptions during work from donors faculty students and others coming into or calling the Foundation office. The work environment is free of dust fumes and smoke. Heating and air conditioning with adequate lighting is provided.

• • Near continuous use of a computer
  • Excessive noise
  • Constant interruptions

An open office space with frequent visitors

The employee is exposed to the student population and general faculty and staff and could be exposed to an unforeseen incident i.e. workplace/campus violence. The work environment is free of dust fumes and smoke. Heating and air conditioning with adequate lighting is provided.

• Minor cuts from paper.
• Eye strain back strain from computer work.
• (Both are frequent exposure good probability)

Fulltime Employment Benefits:

• Insurance Options: Health Dental Vision Life Short/Longterm Disability FSA/HSA
• Wellness Incentive Program if enrolled in health plan
• Educational Assistance: Fee Waiver Spouse/Dependent discounts Audit/NonCredit Reimbursement Program
• Employee Assistance Program
• Retirement Options: Tennessee traditional pension plan option (TCRS) 401k with $100 company match 457 403b
• Employee Discount program with over 900 companies
• 14 Paid Holidays/Year Includes paid days off the last week of December
• Sick Leave Bank
• Longevity Pay
• Many opportunities for professional development

Special Instructions to Applicants:To be considered for a position at Pellissippi State you must create an online application. Your skills abilities qualifications and years of experience will be evaluated using only what is recorded on your application. Work experience that isnotlisted on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Parttime work experience is calculated at 50 of fulltime experience. Please note: to scan upload or attach documents a computer and scanner are available at the Hardin Valley Campus Educational Resources Center if needed.

Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer

If you have any problems or questions please contact Human Resources at Pellissippi State Community Colleges Human Resource Office ator by email at.

If you are interested in this position click onApplylocated below orApply Nowin the upper righthand corner.

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