Warranty Admin Assistant
Warranty Admin Assistant
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$ 41600 - 52500
1 Vacancy
Job Description
Job Summary: We are looking for a Warranty Administrator Assistant to join our growing team! The right candidate will have a clerical background and have strong communication skills. We are willing to train the right individual.
Compensation: $41600 $52500/year depending on experience
Benefits
- 401K
- Health Dental Vision
- Supplemental Insurance
- FSA
- Sick time accrues immediately
- PTO after one year
- Employee Pricing on vehicles and services
- Discount on parts
- Opportunity for growth
- Process all claims by next business day following RO close date
- Report any fraudulent manipulation of warranty claims
- Handle and resolve all claim corrections and chargebacks
- Conduct weekly audits of warranty and schedules reviewing all old claims and address any adjustments or writeoffs
- Assist service consultants in closing all open warranty ROs
- Establish and maintain relationships with the manufacturers designated warranty representatives
- Review every warranty repair order written for proper completion accuracy and legibility according to the policies and procedures
- Analyze problems identify trends and develop strategies for maximizing claim process
- Flag the technicians for the hours earned on the service they performed
- Check each repair order against the vehicles service history to avoid duplicate claims
- Assist service consultants and technicians with any warranty questions
- Assist with special projects audits and reports as requested
- Review and manage all aging schedules and reports
- Understand and comply with federal state and local regulations such as safety requirements hazardous waste disposal OSHA righttoknow etc.
- Attend warranty training courses as needed
- Experience using a dealership management system (DMS)
- Strong communication skills and eagerness to improve
- Selfstarter who can work both independently and with a team
- 2 years of Automotive Service Experience(preferred not required)
- Ability to read and comprehend written instructions and information
Employment Type
Full-Time
