Front Desk Supervisor-AC Hotel

We are hiring a Front Desk Supervisor
Pay Scale $17$18/hr.

Join Our Team! Passionate About Serving Others Were Looking for You!

Are you ready to be at the heart of our hotel creating memorable experiences and leading a team dedicated to guest satisfaction As a Front Desk Supervisor youll be the driving force behind our front desk team shaping an environment where guest service and hospitality shine!

Imagine working where your proactive approach responsiveness and genuine care make all the difference in every guests stay. In this role youll have the opportunity to lead inspire and create a cohesive team focused on delivering exceptional service all while upholding our brand and Concord standards.

If you love connecting with people guiding a team and bringing positivity and a strong sense of responsibility to every shift this is the perfect role for you! At Concord Hospitality we pride ourselves on our supportive and inclusive culture where everyone is valued and respected. Plus many of our supervisors move up to Assistant General Manager within a few years!

Ready to take the next step in your hospitality career We cant wait to meet you!

Role Responsibilities:

• Deliver exceptional topquality service to our guests at all times.
• Efficiently check guests in and out with a warm and friendly approach.
• Manage guest mail and messages in line with hotel procedures.
• Build indepth knowledge of hotel staff room types rates amenities and sales strategies.
• Take reservation requests with accuracy and professionalism.
• Answer calls with proper telephone etiquette ensuring a seamless guest experience.
• Coordinate room assignments and manage special requests effectively.
• Monitor room availability and support AGM and GM in managing occupancy and restrictions.
• Handle guest safe deposits with care following established guidelines.
• Maintain a clean welcoming lobby and front desk area.
• Be fully trained in emergency and security procedures to ensure guest safety.

Each responsibility is crafted to enhance the guest experience and support smooth hotel operations!

Why Our Associates Love Working with Us!

Heres what makes Concord a great place to grow your career:

Outstanding Benefits (for FullTime Associates)

We offer competitive wages and a comprehensive benefits package including medical dental and vision plans life insurance short and longterm disability options a 401K plan tuition assistance and discounted room rates at Concordmanaged hotels! Plus were all about investing in you with ongoing training development and exciting career advancement opportunities.

Why Choose Concord

At Concord our culture is built on our Five Cornerstones: Quality Integrity Community Profitability and Fun. These values form the foundation of everything we do ensuring a positive supportive environment where everyone feels valued. With our Associate First philosophy we dont just say we care about our associateswe show it every day! We keep things fun with team events and onproperty activities that let you know were glad youre here.

If you take pride in your work and enjoy making a difference then wed love to hear from you! Join a company that cares about your growth and values your contributions. Ready to be part of an energetic engaged team Reach out nowyour new career starts here!

We are an EEO employer (M/F/D/V) and maintain a drugfree workplace.

Required Experience:

Manager