Front Desk Dundee MI Hotel
Front Desk Dundee MI Hotel
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Salary Not Disclosed
1 Vacancy
Job Description
IMMEDIATELY HIRING
Job Summary:
Quality Inn Dundee MI is currently seeking a motivated and customer serviceoriented individual for the role of Front Desk at our hotel located in Dundee MI. This is a fulltime individual contributor role in the hospitality/restaurant industry. The Front Desk is responsible for providing excellent guest service managing reservations and assisting with various administrative tasks to ensure the smooth operation of the hotel.
Compensation & Benefits:
As a FullTime Front Desk employee you will receive a competitive salary and a comprehensive benefits package that includes medical dental and vision insurance paid time off and retirement savings options.
Responsibilities:
Greet and welcome guests in a friendly and professional manner
Check guests in and out ensuring all necessary paperwork and payment is completed accurately
Answer incoming phone calls and assist guests with inquiries and reservations
Keep track of room availability and make reservations according to guest preferences
Handle guest complaints and issues in a timely and efficient manner
Maintain a clean and organized front desk and lobby area
Process payments and maintain accurate financial records
Assist with administrative tasks such as filing data entry and inventory management
Adhere to all company policies and procedures to ensure a positive guest experience
Collaborate with other hotel staff to ensure smooth operation and guest satisfaction
Requirements:
High School Diploma or equivalent with previous customer service experience
Excellent communication and interpersonal skills
Strong organizational and timemanagement abilities
Ability to handle multiple tasks and prioritize accordingly
Proficiency in Microsoft Office and knowledge of hotel management systems is a plus
Availability to work a flexible schedule including weekends and holidays
Must be able to stand for long periods and lift up to 20 pounds
EEOC Statement:
VP Management is an equal opportunity employer. We are committed to creating an inclusive workplace and welcome applicants from diverse backgrounds to apply for this position. We do not discriminate on the basis of race color religion gender sexual orientation gender identity or expression national origin age genetic information disability or veteran status.
Employment Type
Full-Time
