Business Analyst IT

DSV Global transport and logistics
In 1976 ten independent hauliers joined forces and founded DSV in Denmark. Since then DSV has evolved to become the worlds 3rdlargest supplier of global solutions within transport and logistics. Today we add value to our customers entire supply chain by transporting storing packaging repackaging processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines outlets stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.

Read more at www.dsv

Location: USA Mesa W. Southern Ave

Division:Solutions
Job Posting Title: Business Analyst IT
Time Type: Full Time

Summary
As a Business Analyst in the IT Department at DSV you will serve as a bridge between business stakeholders and IT teams translating business needs into technical requirements and solutions. You will be responsible for analyzing business processes identifying opportunities for improvement and facilitating the implementation of IT systems and solutions to support organizational objectives.

Duties and Responsibilities
Collaborate with business stakeholders to elicit analyze and document business requirements for IT projects and initiatives.
Conduct workshops interviews and surveys to gather requirements and understand business processes.
Translate business requirements into functional specifications user stories and use cases for IT development teams.
Develop process flows system diagrams and other documentation to support solution design and implementation.
Analyze data to identify patterns trends and insights that can inform business decisionmaking and solution design.
Develop data models reports and dashboards to support business intelligence and analytics initiatives.
Assist in project planning coordination and including requirements management scope definition and resource allocation.
Track project milestones deliverables and timelines to ensure projects are completed on time and within budget.
Facilitate communication between business stakeholders IT teams and project stakeholders to ensure alignment and transparency throughout the project lifecycle.
Provide regular updates on project status key milestones and risks to project sponsors and stakeholders.
Support user acceptance testing (UAT) and quality assurance (QA) activities to validate that IT solutions meet business requirements and quality standards.
Document and track issues defects and enhancement requests throughout the testing process.
Provide training and support to endusers on new IT systems tools and processes implemented within the organization.
Develop training materials user guides and documentation to support knowledge transfer and adoption.

Educational background / Work experience
Bachelors degree in information technology computer science business administration or a related field. Advanced degree (e.g. MBA) is a plus.
Minimum of 35 years of experience in business analysis IT project management or related roles preferably in the transportation and logistics industry or a related field.

Skills & Competencies
Strong analytical and problemsolving skills with the ability to translate business needs into technical requirements.
Proficiency in requirements gathering and documentation techniques (e.g. user stories use cases process flows).
Knowledge of software development lifecycle (SDLC) methodologies (e.g. Agile Waterfall).
Experience with business intelligence tools data visualization software and database querying languages (e.g. SQL).
Excellent communication and interpersonal skills with the ability to collaborate effectively with crossfunctional teams.

Preferred Qualifications
Certification in business analysis (e.g. CBAP PMIPBA) or project management (e.g. PMP PRINCE2.
Experience with enterprise resource planning (ERP) systems customer relationship management (CRM) systems or other enterprise software solutions.

Language skills
Fluent in English (oral and written)

Computer Literacy
Advanced proficiency in Microsoft Office suite (Word Excel PowerPoint Outlook).
Familiarity with project management tools (e.g. Microsoft Project Jira) and collaboration platforms (e.g. Microsoft Teams SharePoint).
Knowledge of IT infrastructure and systems architecture concepts.

At Will Employment
DSV Air & Sea Inc. employees are hired for an undefined period of time as at will employees. This means that an employee may be terminated for any reason or no reason at all at any time provided the discharge does not violate any law*. Additionally each employee has the right to terminate his/her employment at any time. *Except if employed in Montana where termination requires just cause.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race creed color national origin age sex religion ancestry disability veteran status marital status gender identity sexual orientation national origin or any other characteristic protected by applicable federal state or local law. If you require special assistance or accommodation while seeking employment with DSV please contact Human Resources at. If you are interested in learning the status of your application please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

For this position the expected base pay is: $68000 $92000 / Annual. Actual base compensation will be determined based on various factors including jobrelated knowledge skills experience and other objective business considerations.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website employees or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity respecting different cultures and the dignity and rights of individuals. When you join DSV you are working for one of the very best performing companies in the transport and logistics industry. Youll join a talented team of approximately 75000 employees in over 80 countries working passionately to deliver great customer experiences and highquality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on natures terms.

We promote collaboration and transparency and strive to attract motivate and retain talented people in a culture of respect. If you are driven talented and wish to be part of aprogressiveand versatile organisation well support you and your need to achieve your potential and forward your career.

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