Client Service Executive Produced FTC

Chubb celebrates diversity by fostering an inclusive flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies to ensure we can attract the best candidates and accommodate individual needs differences disabilities and working arrangements. Please let us know if you require any adjustments to the recruitment process so we can support you to present your best self.

Chubb is a world leader in insurance. With operations in 54 countries and territories Chubb provides commercial and personal property and casualty insurance personal accident and supplemental health insurance reinsurance and life insurance to a diverse group of clients. As an underwriting company we assess assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings broad distribution capabilities exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich New York London Paris and other locations and employs approximately 40000 people worldwide. Additional information can be found at: www.chubb.

Your Role:

To provide Account Management Services to allocated Global Accounts from the Multinational Portfolio (this includes Captive Programmes) and manage the end to end process in accordance with the Global Services Department Guidelines on some Global Accounts. To work with the Team Leader to ensure that all administrative activities in connection with global programmes are carried out in time and to a high level of quality and where required prepare timely processing instructions to the Multinational Processing Service Unit Credit Control Reinsurance and local offices; so that premiums can be debited and policies issued promptly ensuring accurate policy records are maintained on Chubb systems.

The role also involves working closely with Credit Control Multinational Processing Service Unit and other Chubb departments to ensure resolution of accounting and processing problems to ensure that Chubbs Service Standards are met and if possible exceeded in the implementation of Global Programmes. You will also work closely with Global Client Executives and Underwriters to deliver agreed client service standards.

You will build strong relationships with Clients their brokers and become the focal and contact point for all service matters relating to their accounts and to attend client/broker meetings and support Chubbs business development activities including presenting and demonstrating our global capabilities.

This is a 12 month fixed term contract.

Your Responsibilities:

Support the Team Leader in account handling activities
Supporting Chubbs business development and client relationship activities.
Account handling and supporting Global Client Executives and Underwriters on relevant account/activities.
Ensuring renewal terms are obtained from Controlling Underwriters and information passed to and agreed with the local Client/Broker as necessary.
Communicating building relationships with Underwriters Clients Brokers Chubb Offices and other external parties.
To work within the framework of Chubb ethical and service standards.
Assist where required with ongoing Projects that are identified throughout a given year for better improvement to the Global Services Department
Incidental work that may be required to be completed that may be outside the scope to day to day work requirements.

3 to 5 years prior insurance and reinsurance industry knowledge across all commercial lines.
Proficient in the use of MS Word MS Excel PowerPoint and Outlook to intermediate level of understanding
Ability to interpret information and strong problemsolving skills
Presentation & Training and Skills Internal/External
Demonstrated effective written and verbal communication negotiation and interpersonal skills to be capable of dealing with all levels of Chubb personnel Chubb Clients and/or Brokers.

We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career both locally and globally. We also offer a flexible working approach via our My One Thing initiative education assistance dress for your day every Friday promotion of health and wellbeing (including discounted health insurance daily breakfast and fresh fruit) and the option to enrol into the Chubb Limited discounted stock purchasing scheme.