Parking Supervisor - Special Events
Parking Supervisor - Special Events
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Job Description
Compensation Range: $2535/hr
About Us:
One of the reasons why we are the nations leading parking management expert is because we recognize that
people are what makes our company successful. It is this recognition that serves as the foundation and building
block for our continued growth and success. Having been in business for over 72 years we understand what it
means to earn Every Thank You which is treating our clients partners guests and team members with utmost
respect and courtesy. As one of the largest privately held management companies we have the experience
passion and the knowhow to withstand the test of time and to disrupt the new marketplace with exploding new
technologies.
Culture:
We have a strong distinctive culture a culture that is heavily influenced by a shared vision style and values.
Our company values are the glue that binds our business clients and team members. There are some common
traits that contribute to our unique culture. Clear values caring loyalty humility and a deep commitment to
community are just a few of them. These characteristics often steer our decisionmaking and define the way we
treat our customers clients suppliers and team members. We guard these values and attributes fiercely.
About the Position:
The Parking Venue/Event Supervisor plays a pivotal role in ensuring the seamless operation of parking services
at events and venues. This position requires a dynamic leader who can effectively manage staff optimize parking
logistics and deliver exceptional customer service.
Accountability:
- Ensure all parking operations run smoothly and efficiently addressing any issues in real time.
- Monitor staff performance and enforce compliance with company policies safety regulations and
operational procedures. - Take ownership of event parking logistics including staff scheduling cash handling and inventory
management.
Exceptional Service:
- Address and resolve any operational or guestrelated issues swiftly and effectively.
- Ensure parking areas are clean safe and welllit to enhance guest experience.
- Uphold a professional appearance and demeanor at all times.
- Deliver a superior parking experience by ensuring quick organized and customerfriendly service.
Communication:
- Act as the primary point of contact between management parking attendants and event organizers.
- Provide clear instructions to team members and ensure all staff understand their roles and responsibilities.
- Address customer inquiries and resolve complaints professionally and promptly.
- Document and report incidents customer feedback and operational challenges to management.
Profitability:
- Monitor parking revenues control expenses and ensure accurate cash handling and reconciliation.
- Optimize parking capacity and flow to maximize revenue potential.
- Identify and implement process improvements that enhance efficiency and reduce costs.
Family:
- Foster a supportive and collaborative team environment that promotes respect and camaraderie.
- Lead by example mentoring and motivating staff to maintain high morale and productivity.
- Provide training and guidance to ensure employees meet company standards for service and efficiency.
About YOU:
The ideal candidate thrives in a fastpaced environment remains composed under pressure and is passionate
about providing toptier service while maintaining operational excellence. You should possess the following
experience and key attributes.
Your Qualifications:
- High School diploma or equivalent.
- Previous experience in parking operations event management hospitality or a related field preferred.
- Strong leadership and team management skills.
- Excellent communication and problemsolving abilities.
- Ability to work in a fastpaced highpressure environment.
- Knowledge of parking technologies ticketing systems and cashhandling procedures.
- Availability to work flexible hours including nights weekends and holidays as required by event
schedules. - Ability to stand for long periods and work outdoors in varying weather conditions.
What We Can Offer You for All Your Hard Work:
- Medical dental vision life insurance coverage
- Flexible Spending Accounts
- 401k
- Vacation/Sick
- Holiday
- Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race color religion sex disability age sexual orientation gender identity national origin veteran status or genetic information. As part of this commitment Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed please email: describing the accommodation.
Required Experience:
Manager
Employment Type
Full-Time
