Medical Receptionist
Medical Receptionist
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Job Description
Overview
Responsible for greeting patients answering the telephone scanning pertinent patient data into the electronic medical record checking patients in and out verifying patient insurance and referrals and schedling appointments for Maternal Fetal Medicine OB Generalist and Urogynecology office.
Responsibilities
Greet and arrive patients in a courteous and timely manner.
Checksin and checksout patients obtains referrals when appropriate schedules outside appointments with specialists when requested and handles hospital consults.
Registers existing and new patients verifies demographics and insurance determines insurance copays and collects money and copays to send to the Medical Group post all payments collected into IDX.
Answers incoming calls and handles by transferring entering a message in the EHR when appropriate.
Complete intake sheet on new patients.
Check out patients and schedule followup appointments.
Schedule/reschedule clinic and ancillary testing appointments.
Responsible for working/maintaining task list in the electronic medical record and assist with reports as needed.
Call patients for bumped appointments.
Obtain authorizations and referrals from physicians offices.
Verify patient information for accuracy.
Scan patient data into EMR daily.
Compliance with Policies and Procedures within the Department of Maternal Fetal Medicine OB/GYN and EVMS Policies and Procedures.
Performs other duties as assigned related to front office and administrative duties according to the individual departmental needs.
Qualifications
Prior office/clerical experience required. Experience performing related functions in a medical practice is preferred. Previous front desk customer service experience will be considered. Professional customer serviceoriented individual is required.
Location : Location
Employment Type
Full-Time
