Integrated Services Case Manager
Integrated Services Case Manager
Posted on :
05-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
05-04-2025
Job Description
Job Title: Integrated Services Case Manager
Department: Health Services
Reports To: MHOP Manager
Hours: FullTime
SUMMARY:
The primary role of the Integrated Services Case Manager is to provide intensive case management mental illness substance abuse and/or cooccurring disorders enrolled in the mental health jail diversion program the Mental Health Offenders Program (MHOP) PATH) program. The Integrated Services Case Manager will promote independence and quality of life through the coordination of appropriate services and the provision of ongoing support as needed by the client. The role of the Integrated Services Case Manager is important in coordinating the required and needed services from across service systems (i.e. mental health criminal justice developmental services and addictions). Case managers fulfill a vital function for consumers by working with them to realize personal recovery goals.
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SUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Interacts directly with clients and provides case management services
- Conduct home visits with clients
- Outreach to clients wherever required
- Interacts and provides housing case management services to clients
- Work closely and develop relationships with Urban Rest Stop Ability Housing Jacksonville Housing Authority and other housing resources/agencies
- Provides accurate information about available assistance and completes necessary referrals
- Refers clients to appropriate programs for assistance
- Enter all data into Client Track and Athena (EHR)
- Works collaboratively with the team to complete required reports in order to document program performance outcome measures in Excel
- Work closely with the closely with the Correctional system Behavioral Health Medical and Housing Program staff in determining the clients needs in order to achieve their goals
- Assist clients in building social skills in the community that will enhance positive relationships
- Attend staff development training and meetings as directed
- Participation in weekend coverage schedule
- Cross training with other roles
- All other duties as assigned
The Integrated Services Case Manager is sensitive to the emotional spiritual and practical needs of consumers guests and staff members in all interactions. Provides positive feedback and comments about the quality of work and effort that has been offered by consumers and coworkers. Adjust priorities and schedule to meet specific client needs. Reports and/or corrects problems related to safety cleanliness and comfort of clients and work areas. Universal Precautions and Infection Control techniques are followed. Understands their own role in facility safety plans and procedures related to fire weather and other disasters.
EDUCATION AND EXPERIENCE:
A Bachelors Degree in Human Services preferred
Able to work a flexible schedule
2 years experience working in the mental health or human services field
Ability to establish cooperative working relationships with clients colleagues community partners and volunteers
Ability to interact with people from diverse cultural and racial backgrounds
Excellent customer service skills
Excellent interpersonal skills leadership skills and ability to work independently in a fastpaced environment
Ability to manage and deescalate crisis situations
Working knowledge of community resources
Good computer skills needed
Valid Drivers License and ability to travel
Acceptable annual Motor Vehicle Record check
Adhere to required insurance coverage levels (Bodily Injury & Property Damage Liability: $100000 each person; $100000 each accident) if driving a personal vehicle for workrelated purposes
Ability to pass Level II Background Screening
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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