CARE AND BE CARED FOR THIS IS YOUR HOME

The Manager Patient Care Contracts position is responsible for negotiating managing monitoring and evaluating service provider and vendor performance in accordance with service agreements and ministrydefined goals. The Manager Patient Care Contracts will provide expert advice on performance accountability and procurement matters contract interpretation and leadership to all Ontario Health atHome and service provider/vendor staff as appropriate. Also provides direct supervision and oversight of designated members of the team.

What will you do

• Functions as the Contracts Team contact with contracted service providers and vendors on issues related to interpretation and implementation of performance specifications and resolution of issues as they arise
• In conjunction with the Director manages contracted service provider and vendor performance and our service agreements according to established Government/ministry directives and Ontario Health atHome goals and objectives
• Develop strategies for successful Participates in and supports negotiation of performance agreements with contracted service providers and vendors and contributes to the development of related policies procedures or strategies for performance management
• Contributes to analysis of local and regional system performance within the context of provincial performance goals and assesses the implications for management of contracted service provider and vendor performance targets
• Reviews and validates performance reports determines performance against contract specifications and makes recommendations to address emerging issues or requirements for remedial action in consultation with the Director
• Effective management of risk at Ontario Health atHome by applying expertise/leadership in the identification assessment mitigation and prioritization of perceived and/or actual patient and sector risk situations
• Maintains oversight of contract CHRIS database to meet contractual obligations
• Leads and/or collaborates with internal and external stakeholders in quality improvement initiatives
• Provides leadership to staff reporting to them as required and monitors their work and priorities during projects and assignments; this includes ensuring adherence to maintaining all appropriate and required documentation and record keeping
• Performs oncall support to operational divisions after hours if required
• Embodies Ontario Health atHome mission vision and values and applies quadruple aim (enhancing patient experience enhancing provider/staff experience improving value and improving populations health) to support continuous quality improvement in daily work
• Exemplifies embraces and intentionally promotes an inclusive work environment where all are meant to feel they belong
• Continually demonstrates a commitment to create a positive culture of equity inclusion diversity and antiracism
• Other duties as assigned including supporting various committees and working groups in achieving the goals of Ontario Health atHome and the ministry

Team/Department: Patient Care Contracts

Job Type: Temporary Full Time 15 months)
Hours of Work: Monday Friday 8:30AM 4:30PM 37.5 hours/week)
FTE: 1.0
Salary: Nonunion Band 7 $108339.33 to $129362.92

Affiliation: MPE

Reports to: Director Patient Care Contract Management

Location: East Region

What must you have

• A degree in business administration health sciences or health discipline
• Evidence of continuous learning related to health and/or contract law/ project management
• Appropriate accreditation or designation (Ex. CSCMP RN BN PMP).
• Masters Degree is an asset
• 4 6 years experience in a health care or relevant environment
• Experience leading and participating in negotiation of agreements conflict resolution or arbitration
• Proven ability to effectively manage confidential complex and sensitive information agreements and contracts
• Experience in Contract Law Broader Public Sector Ontario Public Sector and Patient Service Procurement Directives
• Experience working with SPO and Vendor contracts selfdirected care programs private/home school hospice Transitional Care and retirement home funding processes
• Experience performing financial analyses and critical evaluations of complex financial programs
• Experience performing evaluations interpreting and analyzing performance data including financial and quality indicators and familiarity with monitoring approaches processes or
• Demonstrated team leadership and supervisory experience
• Understanding of the evolving role of Ontario Health atHome within the healthcare sector and the impact on the development of Ontario Health atHome priorities including contract modernization
• Excellent understanding of public sector and health care contracting procedures specifications and documentation requirements
• Expert knowledge of performance metrics analysis and reporting including financial data and quality indicators
• Proficiency with PCbased hardware/software and inter / intranets
• Working knowledge and experience of procurement and contract management concepts legal impact strategies and standards including risk.
• Understanding of the Ontario HealthCare system its stakeholders and programs
• Excellent interpersonal skills to communicate effectively with Ontario Health atHome staff contracted service providers external stakeholders (ex. hospital partners retirement homes) Ontario Health atHome colleagues across the province Agencies Legal Senior Team Ontario Health and the MOH as required
• Strong communication negotiation risk management and conflict resolution skills as well as evidence of ability to promote and maintain interpersonal relationships and strategic partnerships
• Excellent problemsolving and critical thinking
• Excellent organizational and time management
• French language skills are an assest

Hours of Work

• Monday to Friday 8:30am to 4:30pm 37.5hrs/week)
• We offer flexible work options; this position will have a hybrid model of work with a combination of inoffice and telework.

What do we offer

We know wellness is supported with worklife balance.In an inclusive culture committed to support your passion for continuouslearning growth and innovation we offer:

• Attractive comprehensive compensation packages and benefits
• Valuable development opportunities
• Membership in a world class defined benefit pension plan
• Salary: Nonunion Band 7 $108339.33 to $129362.92 per annum

Who are we

We are Ontario Health atHome ready to serve every person in Ontario. We partner with patients and caregivers family physicians hospitals longterm care and retirement homes service providers and Ontario Health teams to deliver responsive accesible integrated patientcentered care.

Why join us

If youre interested in driving excellence in care and service delivery and seeking an unparalleled oppurtunity to lead and learn partner and connect care and be cared for this is your home.

Equity Inclusion Diversity and AntiRacism Commitment

Ontario Health atHome is committed to a culture of equity inclusion diversity and antiracism. We are committed to attracting engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

We thank all applicants for their interest; however only those selected for an interview will be contacted.