Entry Level Customer Service Assistant
Entry Level Customer Service Assistant
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$ 41200 - 44780
1 Vacancy
Job Description
Join Seronda Networks as a Entry Level Customer Service Assistant!
About Us: At Seronda Networks we offer more than just cuttingedge solutions; we provide a thriving environment for professional growth collaboration with a passionate team and recognition of your contributions. Join us as we transform ideas into realities and build an exciting future together.
Location: Saint Louis Missouri (Onsite Must work from the office)
Working Hours: Monday to Friday
Salary Range: $41200 $44780 per year
We are seeking an enthusiastic and dedicated Entry Level Customer Service Assistant to join our dynamic team. In this role you will be the face of our company providing exceptional support and assistance to our valued customers. As an Entry Level Customer Service Assistant you will handle a variety of inquiries resolve customer issues and ensure a positive experience for every individual who interacts with our brand.
Responsibilities:
- Respond to customer inquiries via phone email and chat in a timely manner.
- Assist customers with product selection and provide detailed information about services.
- Resolve customer complaints and issues effectively while maintaining a positive attitude.
- Document customer interactions and feedback accurately in the system.
- Collaborate with team members to improve the overall customer service process.
- Stay uptodate with product knowledge and company policies to better assist customers.
Qualifications:
- High school diploma or equivalent; some college coursework preferred.
- Strong verbal and written communication skills.
- Customeroriented mindset with a passion for helping others.
- Ability to multitask and handle a fastpaced work environment effectively.
- Familiarity with customer service software and tools is a plus but not mandatory.
- Positive attitude and willingness to learn new skills and adapt to changes.
Benefits:
- Competitive salary with opportunities for growth.
- Comprehensive health dental and vision insurance plans.
- 401(k) retirement savings plan with employer match.
- Paid time off and holidays.
- Professional development and ongoing training opportunities.
- Supportive and inclusive work environment.
If youre ready to be the welcoming face of Seronda Networks and provide exceptional service apply now to join our team as a Entry Level Customer Service Assistant!
Seronda Networks is an equal opportunity employer committed to diversity and inclusion.
Required Experience:
Junior IC
Employment Type
Full-Time
