Operations Manager- Air Traffic Services
Operations Manager- Air Traffic Services
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Job Description
About This Role
Passionate about your field Looking for a work environment where you can innovate reach greater heights and collaborate with experts from a wide range of sectors Want to join a worldclass company and industry leader with projects to which you would be proud to contribute Then CAE is the right employer for you! Come share your passion with us!
Join CAE in building the first of its kind exciting air traffic services division. Under a firstofitskind partnership in Canada CAE will deliver initial training for Flight Service Specialists and Air Traffic Controllers using NAV CANADAs training curriculum and courseware. The new purposebuilt Air Traffic Services Training Center was officially inaugerated in January 2025. We are building up a customercentric and innovative team to deliver accelerated training to over 150 students per year while ensuring quality and transparency to our anchor customer NAV CANADA.
In this role the Operations Manager Air Traffic Services at CAE you will act as the lead focal point for the site operations ensuring smooth daytoday operations and strategic improvements. Your leadership will be crucial in delivering highquality training and operational excellence.
This role we are offering you:
Operational Leadership:
Acting as the lead focal point for training operations for internal stakeholders including facilities security procurement and finance.
Oversight of the ATS training facility ensuring smooth daytoday operations.
Managing contract workers (pseudo pilots) including scheduling contracting payment and people management.
Working closely with Finance to track expenditures revenue and other metrics.
Acting as the primary contact for the customer managing daily sales requests and change orders.
Ensuring efficient handling of client issues and supporting troubleshooting efforts.
Leading improvement activities to enhance the customer journey and constructing new processes to support client needs.
Supporting the Manager of Training Progression & Performance in scheduling simulators classrooms and resources.
Coordinating with the Customers simulation team to raise snags and support simulator technicians.
Improving operational processes and creating/maintaining documentation on processes.
Identifying and leading improvement activities to streamline operations drive cost savings and/or ensure compliance.
Our ideal candidate has:
Vocational or technical degree.
5 years of experience in managing projects with multifunctional teams.
Previous peopleleading experience an asset
Strong leadership and communication skills.
Fluency in both English and French is highly desirable.
CAE offers:
An environment where your initiatives will be recognized and valued.
The opportunity to work on a variety of projects on a multidisciplinary team.
Flexible schedules.
Attractive employee benefits.
Check out the press release link to inaugeration of CAEs new Air Traffic Services Traininc Centre
Read our Read our FY24 Global Annual Activity and Sustainability Report.
Follow us on Twitter: @CAEInc
Facebook: #CAE; #CAEpilot
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Position Type
RegularCAE thanks all applicants for their interest. However only those whose background and experience match the requirements of the role will be contacted.
Equal Opportunity Employer
CAE is an equalopportunity employer committed to diversity equity and inclusion. As One CAE we take affirmative action to ensure equal opportunity for all applicants regardless of race nationality colour religion sex gender identity and expression sexual orientation disability neurodiversity Veteran status age or other legally protected characteristics.
If you dont see yourself fully reflected in every job requirement listed in the job posting we still encourage you to reach out and apply. At CAE everyone is welcome to contribute to our success. If reasonable accommodation is needed to participate in the job application or interview process please get in touch with us at .
Required Experience:
Manager
Employment Type
Full-Time
