Case Manager
Case Manager
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Job Description
Description
Position Title: Case Manager
Program/Dept: R.E.A.C.H./F.S.P.
Reports to: Program Director
Classification: Regular Full Time NonExempt
Salary: $31.33 Full Benefits Package
About Us: Caminar is a leading behavioral health organization that supports youth and adults across multiple counties in Northern California and the San Francisco Bay Area. Caminar builds strength and stability through comprehensive mental health and substance use treatment and wraparound services delivered through evidencebased wholeperson care. Founded in 1964 Caminars vision is to be a beacon of safety compassion and fulfillment supporting all those in our communities who need it most. Our mission is to build strength and stability through comprehensive mental health and substance use treatment delivered through evidencebased wholeperson care. To learn more please visit www.caminar.
Position Description: Caminars Recovery Empowerment And Community Housing (REACH) Full Service Partnership is an intensive fullservice psychiatric treatment and rehabilitation program based in the city of San Mateo for individuals in the county who are at risk of hospitalization. Under supervision of the Assistant Director the Case Manager provides services including but not limited to assessment individual and group counseling crisis intervention medication management and 24hour oncall emergency response services on a rotation basis. The Case Manager also supports and assists individuals in developing independent living skills and rehabilitation goals provides liaison to other mental health agencies and professionals and works with family members and others in the clients support system.
Essential Duties & Responsibilities:
- Support the development and attainment of client rehabilitation goals including securing of housing and employment development of a support system increasing socialization skills participating in recreational activities etc.
- Assist with and teach activities of daily living such as meal planning and preparation personal hygiene and budgeting.
- Support and assist with client maintenance of personal health including attainment of and follow through with medical psychiatric and dental care.
- Maintain a client caseload as assigned.
- Maintain billable service time to total work time under Fee for service.
- Document in a timely manner treatment planning and interventions according to agency county and MediCal billing and quality assurance requirements.
- Coordinate client treatment with all other members of the treatment team including family members conservators discharge planners and social workers when clients are hospitalized.
- Drive own or agency vehicle to treatment destinations as required; documenting and reporting mileage according to agency procedures so that services can be provided in a timely manner; comply with agency vehicle policy at all times.
- Participate in an emergency oncall rotation system as defined in the Emergency OnCall Agreement.
- Monitor cleanliness and maintenance of client living environments providing assistance as necessary in order to meet minimum standards.
- In team meetings contribute to the development of individual treatment and behavior plans.
- Develop and maintain a respectful caring tolerant ethical and empowering relationship with all individuals served.
- Assist in resolution of conflicts between and among roommates and housemates.
- Evaluate need for entitlement benefits and assist clients as required in obtaining them.
- Facilitate or cofacilitate psychoeducational groups and recreational/social activities.
- Provide monthly accounting of client outcomes and service utilization.
- Perform all job functions in cooperation with the supervisor other staff on the case management team and other service providers involved in the treatment effort including sharing information regarding all important interventions.
- Participate in staff meetings and attend other meetings as assigned.
- Attend and participate in regularly scheduled supervision sessions.
- Attend and complete trainings as assigned and in a timely manner.
- Participate in promoting a safe healthy and clean working environment at all times consistent with applicable laws industry standards and the agencys own Health & Safety Program.
- Complete and submit accurate time sheets and absence reports to program management in a timely manner.
- Promote within the agency and with the general public the philosophy and practice of social rehabilitation.
- Actively nurture and advance the cooperative harmonious and teamwork oriented environment Caminar strives to promote within the workplace; Through daily efforts and presentation promote an atmosphere of dignity and respect in line with the organizations mission philosophy policies and procedures.
- Perform other related duties responsibilities and special projects as assigned.
Qualifications Skills & Abilities:
- Must be passionate about Caminars mission.
- Candidates registered with the California BBS are strongly encouraged to apply; licensed supervision hours available.
- BA/BS in a mental health related field. Absent BA/BS a minimum twoyears 4000 hours) of verifiable program experience in the provision of direct services to individuals with severe mental illness is required.
- Excellent computer skills in a Microsoft Windows environment including email and Internet navigation required. Experience with Human Service Information Systems strongly preferred. Experience with web based time and attendance and staff training and development system strongly preferred.
- Problem solvingidentifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
- Customer Servicemanages difficult customer situations responds promptly to customer needs and solicits customer feedback to improve service.
- Oral and written communicationspeaks clearly and persuasively in positive or negative situations demonstrates group presentation skills and conducts meetings. Completes written progress notes and other formal communications skillfully and professionally.
- Quality managementlooks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
- Planning/organizingprioritizes and plans work activities uses time efficiently and develops realistic action plans.
- Adaptabilityadapts to changes in the work environment manages competing demands and is able to deal with frequent change delays or unexpected events.
- Dependabilityis consistently at work and on time follows instructions responds to management direction and solicits feedback to improve performance.
- Safety and securitythe individual actively promotes and personally observes safety and security procedures and uses equipment and materials properly.
- Must be a dynamic selfstarter with demonstrated ability to work independently on special projects.
Physical Environmental and Mental Requirements:
- Physical: Occasionally required to push/pull objects up to 50 lbs and to lift/carry objects up to 25 lbs. Frequently required to perform moderately difficult manipulative tasks such as typing writing etc. Must be able to walk stand sit for extended periods.
- Sensory: Frequently required to read documents written reports and plans. Must be able to distinguish normal sounds with some background noise as in answering the phone interacting with residents and staff etc. Must be able to speak clearly and understand/be understood using the English language.
- Cognitive: Frequently required to concentrate on moderate detail with constant interruption. Must be able to attend to a task/function for 2045 minutes at a time. Frequently required to understand and relate to specific ideas several at a time. Must be able to remember multiple tasks/assignments given to self and others over a period of several days.
- Environmental Conditions: Frequent exposure to varied office and mixed (residential/office) environments. Occasional exposure to toxins and poisonous substances dust and loud noises.
- Equipment: Frequently required to use a computer phone and fax machine.
Special Requirements:
- Must be able to meet and receive a criminal records clearance as required by Title XXII other licensing regulations and Caminar practices.
- This position requires frequent driving. A valid California driver license reliable personal vehicle current personal auto insurance as required by law and an MVR sufficient to obtain and reasonably maintain insurability under agency auto liability policies are all essential job requirements.
- Must be able to pass post offer preemployment medical and drug tests as required under State Community Care Licensing regulations and/or agency policies.
- A personal cell phone with reliable service and if applicable a data plan to use for business purposes.
- May be required to obtain and maintain First Aid and CPR certification.
Weve Got You Covered
Medical Dental and Vision
Health coverage choices to fit you and your familys needs. A zerocost option for employee only and generous contributions to employee and dependent premiums.
Flexible Spending Account
Receive tax savings on outofpocket health care costs.
Employee Wellness Program
Well reimburse you for a portion of your gym/fitness dues.
Life LongtermDisability andAD&D Insurance
Provided at no cost to our fulltime employees. Includes an option to purchase additional life coverage for both employees and dependents.
Paid Time Off
We offer twelve paid holidays and a generous sick and vacation benefit.
401(K) Retirement Savings Plan
We offer options for both pretax and posttax (Roth) contributions.
The plan also offers an employer match on eligible employee deferrals at one year of service.
Commuter Benefits
Commuting to work each day can be expensive. Receive tax savings on your commuting costs!
Employee Assistance Program
For whatever issue you might face our Life Assistance Program offers free confidential assistance at no cost to you.
Caminar is a leader in providing innovative clientoriented mental health services. We are an equal opportunity employer. Please visit our web site at www.caminar
Required Experience:
Manager
Employment Type
Full-Time
