Oversize Baggage Handler OBH- Part-timeOVERNIGHT
Oversize Baggage Handler OBH- Part-timeOVERNIGHT
Posted on :
05-04-2025
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1 Vacancy
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Job Description
Job Summary:
The Oversize Baggage Handler is responsible for managing and processing oversize luggage and items from traveling passengers. This position ensures that all oversized items are handled carefully and efficiently following airport regulations and safety protocols.
The Oversize Baggage Handler provides excellent customer service assisting passengers with any inquiries or issues related to oversize baggage while maintaining a high level of professionalism and reliability.
Key Responsibilities:
Skills and Competencies:
The Oversize Baggage Handler is responsible for managing and processing oversize luggage and items from traveling passengers. This position ensures that all oversized items are handled carefully and efficiently following airport regulations and safety protocols.
The Oversize Baggage Handler provides excellent customer service assisting passengers with any inquiries or issues related to oversize baggage while maintaining a high level of professionalism and reliability.
Key Responsibilities:
- Receive process and manage oversized baggage (golf clubs skis dog kennels etc. ensuring they are handled according to airport safety and operational guidelines.
- Provide exceptional inperson customer service by assisting passengers with questions concerns and the overall baggage handling process.
- Operate baggage handling equipment and systems efficiently and safely.
- Communicate clearly with passengers baggage services staff and other departments to ensure smooth operations.
- Monitor the area for any safety hazards and ensure the oversize baggage zone is clean and organized.
- Report any issues delays or damages related to oversize baggage to the supervisor.
- Assist in the resolution of any passenger complaints or baggagerelated concerns.
- Ensure compliance with TSA and airport security regulations regarding oversize baggage.
- Adhere to all airport policies and procedures particularly in relation to customer service and safety.
- High school diploma or equivalent.
- Previous experience in baggage handling airport operations or a customer service role is preferred.
- Strong attention to detail and ability to handle physical tasks such as lifting heavy items.
- Excellent communication and interpersonal skills must speak English.
- Ability to remain calm and professional in a fastpaced highpressure environment.
- Flexibility to work various shifts (weekends holidays nights) This is a 24/7/365 operation.
- Familiarity with airport security procedures and safety standards is a plus.
Skills and Competencies:
- Reliability and punctuality are critical.
- Strong problemsolving skills and the ability to address customer concerns effectively.
- Ability to work both independently and as part of a team.
- Physical ability to lift 55lbs daily for 8 hours.
- Physical demands include lifting carrying and standing for extended periods of time.
- Working in a loud & dusty environment.
Schedule:
- 9pm5:30am
- Friday night and Saturday night
- Additional hours when available
Munich Airport US Holding and its subdivision Munich Airport NJ LLC are equal opportunity employers.
Required Experience:
Junior IC
Employment Type
Part-Time
Key Skills
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