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SoFis Student Loan Compliance Senior Manager team plays a critical role in mitigating risk and protecting SoFis growth and success. As a Student Loan Senior Manager at SoFi you will have a tremendous impact on this critical team. Someone that is successful in this role will be a Go Getter by partnering in change redefining policies and improving practices. Youll develop relationships of trust within the organization so that your role is a value add for the business unit. Your relevant skills and expertise will be an integral part of the discussion when addressing ways to further enhance the Compliance Management Systems and programs at SoFi. If you have previous compliance management experience and share our passion for consumer protection this could be the role for you.
What you will do
Strategically advise the Student Loans leadership team (originations and servicing of inschool loans private student loans and student loan refinance) on new initiatives and business changes with a keen eye on driving efficiency and identifying opportunities to improve processes while ensuring the business executes operationally within regulatory bounds and SoFis risk appetite.
Oversee SoFis student loan servicing engagements for compliance with regulatory obligations
Collaborate with the product development team to provide compliance advice and guidance from the initial stage helping to shape a product that is both innovative and compliant.
Identify issues through complaint reviews and ongoing business engagement and ensure business remediation plans are appropriate to resolve issues including member restitution
Assess regulatory changes for impact to SoFis student loans business and hold the first line of defense accountable for implementation activities.
Perform an annual risk assessment of applicable regulatory requirements and evaluate the controls and quality of risk management among other areas drafting the report narrative and opening issues for concerns identified through the risk assessment.
Identify and open issues that have regulatory impact as identified through ongoing monitoring activities of the student loan business.
Complete compliance risk assessments analyzing the Banks compliance risk for student loans businesses; determine if current processes and controls appropriately mitigate risk.
Manage state and federal student loan exam deliverables for Compliance
Analyze new and changing laws and regulations and development of implementation strategies.
Foster a culture of compliance throughout the organization demonstrating the importance of ethical behavior and regulatory adherence.
Performs research on regulations and provides guidance to business operations (divisions) on compliance requirements.
Assist the Communications with the Public with marketing asset reviews for student loan advertisements
Conduct meetings to discuss risk assessment results and lead line of business to remediation plans.
Participates in Compliance Committees
Performs compliance reviews on specific loanlevel accounts as required.
Provide guidance on regulations requirements and Bank policies.
Analyze the Banks compliance risk; determine if current processes control risk.
Other duties and special projects as assigned.
What were looking for:
Minimum qualifications:
Bachelors degree or equivalent practical experience
10 years of experience in student loan origination and servicing compliance risk management or regulatory law
JD CRCM or other Compliance Certifications preferred
A deep understanding of federal and state consumer lending rules regulations (e.g. FCRA TILAUDAAP SCRA ECOA EFTA TCPA GLBA)
Exceptional communication skills with the ability to translate complexregulatory language into actionable business requirements.Superior organization project management and interpersonal skills with demonstrated decisionmaking capability while dealing with competing interests
Selfstarter mentality with the ability to work well under pressure and a strong sense of personal accountability and ownership
Strong commitment to ethics and exercises good judgment
Adaptable and flexible to changing priorities and situations
Flexibility and willingness to learn and take on new evolving responsibilities
Excellent leadership and negotiation skills capable of navigating through a complex matrixed environment.
Strong analytical and problemsolving skill with a proactive approach to identifying and mitigating potential compliance risks.
Required Experience:
Senior Manager
Student