Case Manager
Case Manager
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Job Description
Job Details
Description
WHO IS CHI
Community Housing Innovations (CHI) is a notforprofit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing have a home of their own and a job to support them. We believe quality affordable housing is the foundation for prosperity personal fulfillment and success.
WHAT DOES CHI OFFER
CHI employs a team of hardworking compassionate people who want to give back to others in their community. We are proud to offer:
Generous Paid time off
Personal and Sick Days
Health insurance and health reimbursement account
Dentaland vision plans
Flexible spending account
AFLAC supplemental insurance
Dependent Care Spending Account
Commuter Transit and Parking Account
Working Advantage Employee Perks
401(k) retirement plan
Life insurance
Employee Assistance Program
Monthly trainings and career development plans
JOB SUMMARY
The Case Manager is part of a human service team that develops and executes service and care plans for residents to provide a supportive and empowering environment that fosters stabilization independence and selfreliance and skills development. The Case Manager plays a key role in executing and updating service and care plans coordinating direct services and service referrals to external providers and monitoring resident behaviors and practices.
Schedule: TuesdaySaturday. 11am7pm (T W) 8am4pm (Th F Sat). Off Sunday & Monday.
Salary: $24.04 an hour.
FLSA: Nonexempt. Eligible for overtime.
Location: Eastchester Bronx NY
JOBRELATED DUTIES ESSENTIAL FUNCTIONS
These duties are essential and specific to the successful implementation of this position.
SERVICE AND CARE COORDINATION
Ensure residents receive appropriate quality services per organizational principles and program requirements.
In coordination with Social Worker (if available) design service and care plans that provide customized information counseling crisis intervention direct service and advocacy services to residents; and coordinate linkages to external and communitybased services.
Collaborate with other service providers and external organization to help residents resolve immigration and citizenship issues secure public benefits and charitable gifts and donations pursue employment and entrepreneurial opportunities independence and longterm stability.
For family sites: coordinate with Recreation Team (if available on site) to ensure schoolage children receive transportation services school transfers and ESL/ELL and IEP curriculum as needed.
Develop and maintain a resource network for referrals as related to service needs of residents.
Meet with residents in assigned caseload at least once a week to assess progress with service and care plans. Modify plans as needed.
Conduct weekly room inspections to ensure healthy hygiene and housekeeping. Coordinate with Social Workers and/or Treatment Team to mitigate behaviors that compromise the health and safety of residents.
Design discharge plans to ensure continued enrollment and participation in public benefits and service linkages to communitybased organizations are in place.
BENEFITS / ENTITLEMENT COORDINATION
Ensure residents in assigned caseload are enrolled in and receiving eligible public benefits and city programs in accordance with DHS requirements.
Ensure residents follow through with appointments documentation submissions and other required activities to maintain enrollment and participation in benefits and DHS programs.
Coordinate with Mayors Office of Immigration Affairs and other immigration services and advocacy organizations and enroll residents in immigration services and programs if applicable.
GENERAL DUTIES
Document interactions and communications with and on behalf of residents in CARES and AWARDS.
Perform other duties as assigned by supervisor and Program Director.
Qualifications
ENTRY LEVEL QUALIFICATIONS AND REQUIREMENTS
Education and Experience: High School Diploma or GED required. Bachelors degree in social work or psychology preferred. Three years of experience working in a shelter or similar field can be substituted for the education requirement.
Experience: Two years experience in case management counseling or direct advocacy for clients in social service settings. Experience with immigrants and immigration issues is a plus.
Communication: Excellent verbal and written communication skills. Proficiency in English required multilingual and Spanish proficiency a plus.
Computer skills: Basic competency in MS Word Excel Outlook and the internet
Math Skills: Ability to formulate simple financial budgets.
Physical Performance: Ability to make unit visits (walk distances climb stairs etc.
Reasoning Ability: Ability to prioritize make appropriate decisions and judgment calls.
o Experience working with homeless individuals and people living with health and/or mental health issues and substance use. Ability to engage residents.
DIVERSITY EQUITY AND INCLUSION
Community Housing Innovations Inc (CHI) respects diversity and is an equal opportunity employer that provides equal employment opportunities to all employees and applicants and prohibits discrimination on the basis of race color creed religion national origin citizenship status age disability sex gender gender identity or expression sexual orientation marital status partnership status veteran status genetic information or any other status protected by applicable federal state or local laws. Community Housing Innovations is committed to diversity equity and inclusion.
This commitment applies to recruiting hiring placement promotion transfer compensation training assignments benefits employee activities termination access to facilities and programs and all other terms and conditions of employment as well as general treatment during employment.
Required Experience:
Manager
Employment Type
Full-Time
