Parts Counterperson
Parts Counterperson
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Parts Counterperson sells parts to all available customers over the counter through the shop or on the phone.
REQUIREMENTS AND QUALIFICATIONS:
- High school diploma or the equivalent. Ability to read and comprehend instructions and information
- One year of experience in an automotive parts department
- One year of sales experience
- Ability to work well with the public sometimes with several customers at a time.Ability to work well with all personalities
- Volkswagen/Audi/Porsche and or BMW parts department experience preferred
- Knowledge in and work experience withTekion a plus
- Experience in shipping and receiving preferred
- Forklift certified a plus
- Hazmat certified a plus
- Must have a valid drivers license and have and maintain an acceptable safe driving record.
- Solid basic computer skills are a must
- Organizational
- Time Management
- Detailoriented
- Multitasking
DUTIES AND RESPONSIBILITIES:
- Assist walkin customers in selecting required parts suggest companion requirements offer specials and ensure that the customer is exposed to the full product line
- Pull purchases from stock. If the part is not in stock determine availability and submit an order if requested by the customer
- Answer phone calls providing price quotes and other information. Assist outside sales representatives with their orders
- Set up orders for daily shipment delivery or pick up.
- Verify will call and back order files weekly and return to vendors or stock those items not required
- Solicit assigned accounts by phone
- Assist service technicians in selecting parts needed for repairs in process
- Order parts not in stock if after discussion with Shop Foremen it is determined that parts are needed and will be used upon receipt or that the customer will return for the required repairs
- Notify the Shop Foreman and the customer that ordered parts have been received
- Ensure that before parts can be charged out the Technician presents a duplicate copy of the repair order and a parts requisition
- Be friendly professional and efficient when working with all customers both on the phone and in person
- Provide the same high level of service to the other dealership departments as is given to other customers
- Issue credit for parts returned ensuring that the original invoice or its number is available so that purchase and pricing can be verified. Exceptions must be approved by the Parts Manager
- Ensure that all charge back sales are signed by the customers
- When making tax exempt sales other than to a charge or cash account ensure that the customers full name address ICC number and signature is obtained
- Keep front and rear counter areas clean and uncluttered
- Replenish assigned inventory daily. Advise Parts Manager when areas of the department are not in satisfactory condition
- Keep current on new products and product updates
- Participate in all training programs that are made available
- Participate with the Parts Manager in maintaining a Lost Sale Tracking program
- Clean computer terminals and printers daily
- Must be legally and technically able to operate company and customer vehicles.
- Must be insurable by company insurance carrier
- Must follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor
- Other duties as assigned by management
EMPLOYEE BENEFITS
- 100 Employer paid Health Dental and Vision coverage for Employee
- Paid time off and sick time
- Employee vehicle purchase plans
- Discounts on products and services
- Paid training and growth opportunities
Compensation: minimum wage plus commission
We are committed to an inclusive environment for all employees and applicants and will make all employmentrelated decisions without regard to race color religion sex national origin sexual orientation gender identity age disability or veteran status.
Employment Type
Full-Time
