IT Service Desk Technician

Job Overview:

Primoris Services Corporation is currently searching for an IT Service Desk Tech to join our team. The IT Service Desk Technician is responsible for responding to technical inquiries within the organization by identifying analyzing troubleshooting and resolving related issues.

Key Responsibilities/Accountabilities:

• Provide timely knowledgeable assistance for technical inquiries on premise and remotely
• Troubleshoot system failures debugging and repair as well as analyze technical grievances providing suitable solutions and/or restore required functionality
• Staging deployment and reclamation of various technological equipment (workstations routers printers etc.
• Maintaining and repairing technological equipment and peripheral devices including software and driver configuration
• Provide end user orientation and guidance for operation of new software and computer equipment
• Organize and schedule routine maintenance/upgrades working with end user timelines
• Assists with IT special projects: upgrades deployment demobilization server/network component management and process improvements
• Respond to emergency situations afterhours on a rotational basis
• Various other duties as requested by management

Basic Qualifications:

• Degree or BScs/BAs in Computer Science engineering or relevant field or similar experience
• 35 years of proven experience as IT Technician or similar role
• Thorough knowledge of computer systems and IT components
• Excellent interpersonal verbal and written communication skills
• Excellent diagnostic and problemsolving skills
• Good knowledge of internet security and data privacy principles
• Active Directory administration including object and NTFS security management
• Skilled in the use of MS Windows 10 and Office 365 (Word Excel Outlook PowerPoint)
• Strong understanding of networks and experience with LAN/WAN networks
• Ability to travel to remote locations as required
• Willingness to work in conditions requiring physical exertion including lifting up to 35lbs kneeling/crouching accessing hard to reach areas and exposure to the elements
• Must be able to work under pressure to multitask and meet deadlines
• Exceptional organizational and timemanagement skills
• Certification as IT Technician will be an advantage (e.g. CompTIA A Microsoft Certified IT Professional)

Pay Range: $3133 per hour depending upon experience

Company Overview:

Primoris Services Corporation (NYSE: PRIM) through various subsidiaries has grown to become one of the largest construction service enterprises in the United States. Serving diverse end markets Primoris provides a wide range of construction fabrication maintenance replacement water and wastewater and engineering services to major public utilities petrochemical companies energy companies municipalities and other customers.

EEO Statement:

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.

Agency Statement:

We are not accepting resumes from Third Party Recruiting Firms for this position. If you are an Agency or Search firm representative contact the Primoris Talent Acquisition Manager directly for consideration. Primoris or its subsidiaries will not be responsible for any fees arising from the use of resumes and online response forms through this source. In addition Primoris or its subsidiaries will not be responsible for any fees on unsolicited resumes that are submitted to any member of the Staffing or Operations team. Primoris has established an approved vendor program for this service and will only consider accepting submissions from those approved firms. For consideration in becoming an approved vendor contactHR.

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Required Experience:

IC