The Inside Sales Specialist is a newly created role within the Bettcher sales organization and is responsible for driving revenue growth in an assigned territory and/or a list of accounts. The role will proactively engage customers (existing and new) in a variety of manners to uncover new opportunities to create value with Bettchers solutions. Additionally this role will own the sales qualification process for all Marketingqualified leads and will work with the outside sales team to ensure all leads are properly followed up on.
Essential Functions:
- Manage and Grow Existing Accounts:
- Maintain a high frequency of engagement with key influencers and decision makers at all major accounts to ensure customer needs are being met
- Develop and expand relationships with existing accounts to ensure Bettcher is well positioned for new projects
- Review and analyze data to understand customers demand and buying patterns to develop plans to improve/simplify how we transact business together
- Utilize Bettchers sales and growth planning process to target key applications to uncover opportunities to promote Bettchers value
- Problem solve and troubleshoot customers application needs
- Stay informed of key customer goals and objectives to ensure alignment with Bettchers value creation initiatives
- Utilize Bettchers CRM (D365 to manage accounts and the sales process prioritize activities/opportunities manage leads track progress and interactions with customers etc.
- Work closely with Marketing & Sales to assist in the qualification of leads to improve lead quality and conversion rates to opportunities and orders
- Understand market trends: stay informed about market trends competitor activities and industry developments to identify new opportunities and challenges. Use this knowledge to develop sales strategies and tactics.
- Prospect and acquire new customers: identify and reach out to potential new customers through various channels such as cold calling email and socialmedia networking.
- Collaborate with other departments to identify improvements to product offerings sales tools and collateral marketing strategies and other businessrelated topics.
- Perform other duties and activities as assigned.
Education and Experience
- Bachelors degree in business administration or related field preferred.
- Proven track record of success in inside sales with a focus on account management and business development.
- Strong communication and interpersonal skills with the ability to build rapport and trust with customers.
- Demonstrated ability to communicate using multiple methods of communication i.e. telephone email text Teams etc.
- Excellent organizational skills and attention to detail.
- Able to multitask prioritize and manage time effectively.
- Proficiency in CRM software and Microsoft Office Suite.
Employment with Bettcher Industries is contingent upon successfully completing both a preemployment background check and a drug screening.
All candidates hired must be able to provide proper documentation of their eligibility to work in the US (I9 form).
CantrellGainco / Bettcher Industries is an Equal Opportunity Employer Minorities / Females / Disabled / Veterans (M/F/D/V)
Required Experience:
Unclear Seniority