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You will be updated with latest job alerts via emailKnowledge of travel Account receivables & invoicing process i.e Client invoicing Cash receipting Reconciliations Month end activities Travel accounting etc.
Must have good skills of accounting
Provide feedback to associates based on monitoring result
Prepare transaction monitoring reports and ensure timely and accurate reporting
Conduct ongoing analysis of quality performance and recommend actions for improvement at associate / process level
Update Prompt with performance data to ensure timely and accurate reporting of SLAs
Participate in calibration exercises on a regular basis to ensure consistency in measurement.
Work closely with Trainer / SME and Operations team to conduct team huddles
Perform transaction processing as per defined policies and procedures
Coordinate all process improvement initiatives
Understand and participate in baseline activities
Conduct Transaction Monitoring as per guidelines defined in the QSD
Required Experience:
Senior IC
Full-Time