Hourly Host - The Rec Room South Edmonton Common
Hourly Host - The Rec Room South Edmonton Common
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Job Description
Work location:
S. Edm. The Rec RoomCity:
EdmontonWhat you will do:
Cineplex is one of Canadas leading entertainment and media company Cineplex (TSX:CGX) is a toptier Canadian brand that operates in the Film Entertainment and Content Amusement and Leisure and Media sectors. As Canadas largest and most innovative film exhibitor Cineplex welcomes 70million guests annually through its circuit of 165theatres across the country. Cineplex also operates successful businesses in digital commerce (CineplexStore) food service alternative programming (Cineplex Events) cinema media (Cineplex Media) digital placebased media (Cineplex Digital Media) amusement solutions (Player One Amusement Group) and an online eSports platform for competitive and passionate gamers (WorldGaming). Additionally Cineplex operates a location based entertainment business through Canadas newest destination for Eats & Entertainment (The Rec Room) and will also be opening new complexes specially designed for teens and families (Playdium) as well as exciting new sports and entertainment venues in communities across the country (Topgolf). Cineplex is a joint venture partner in SCENE Canadas largest entertainment loyalty program.
Proudly recognized as having one of the countrys Most Admired Corporate Cultures Cineplex employs approximately 13000 people in its offices across Canada and the United States and we offer competitive compensation.To learn more visit Cineplex or download the Cineplex App.
Do you have a passion for new and exciting nationwide business ventures Would you love to be part of a team thats set to expand from coast to coast in Canada Do you want to play a crucial role in changing the landscape of entertainment in Canada Now that I have your attention and have peaked your interest lets tell you a bit about this revolutionary new concept called The Rec Room.
The concept features a wide range of entertainment options: a large attractions area featuring state of the art simulation games redemption gaming for prizes and a variety of recreational games including luxury bowling billiards shuffleboard and ping pong. There is an auditoriumstyle venue offering live entertainment musical acts bands and comedians and also features a theatresized high definition screen for catching the game or watching a wide range of other entertainment programming. The Rec Room offers an upscale casual dining environment featuring an open kitchen and a contemporary menu offering everyones favourites as well as an eatertainmentstyle concept in the games area. A large centre bar area with adjacent stage includes impressive digital displays and serves as the gathering spot for watching the big game or other major events. The Rec Room integrates a cuttingedge interactive technology platform that enhances all aspects of the entertainment experience.
Job Description
Job Duties:
- Receive and record guests reservations and assign tables
- Greet guests at entrance of dining room restaurant or lounge and escort them to tables or other seating areas
- Maintain familiarity with the composition of all menu items.
- Enroll guest into membership program as required.
- Speak with guests to ensure satisfaction with food and service and attend to complaints
- Let Rec Room leadership know about necessary dining room supplies and equipment
- Inspect dining and serving areas and equipment
- Support and coordinate activities of food and beverage servers and other serving staff
- Accept payment from guests for food and beverage and games as required
- Clean agreed designated areas in accordance with downtime procedures morning/evening routines and hygiene requirements.
- Change table linen as required and ensure dirty or damaged linen is counted and exchanged for clean usable items.
- At all times to be aware of and practice good customer relations assisting the guest in any way which does not adversely affect other customers.
- Attend to customer complaints satisfactorily.
- Report any suspicious packages or parcels to management without delay.
- Take part in any fire or evacuation drills and ensure complete familiarization with all exits including those normally used by customers as well as fire escapes.
- Carry out onthejob training to ensure subordinate staff can carry out their duties effectively.
- Be continually aware of and maintain the highest standards of personal hygiene and dress.
- Ensure that any subordinate staff adhere to and maintain the highest possible standards of personal hygiene and dress.
- Attend meetings and training courses as required.
- Contribute and create an environment for a guest to Tell Better Stories
- Welcome all guests with a warm friendly greeting.
Qualifications
Requirements:
- High school diploma or GED required. Applicants must be 18 years of age or older
- A certificate or diploma in a related field preferred
- Strong customer service and troubleshooting skills
- 1 year of restaurant service experience
- Exceptional conflict resolution negotiation and objection handling skills
- Highly flexible with solid interpersonal skills that allow one to work effectively in a diverse working environment
- Able to effectively communicate both verbally and in writing
- Able to work well under pressure
- Strong attention to detail
- Able to deal with people sensitively tactfully diplomatically and professionally at all times
- Computer literate including effective working skills of MS Word Excel and email
- Professional appearance and manners
- Strong work ethic and positive team attitude
Work Conditions:
- Manual dexterity required to use desktop computer and peripherals
- Overtime as required
- Lifting or moving up to 20lbs may be required
Additional information
Interested applicants please apply today.
While we appreciate all interest only those candidates selected for an interview will be contacted. As part of Cineplex Entertainments standard recruitment process suitable candidate(s) will be required to undergo preemployment screening as a condition of employment or promotion.
No Agency Calls Please
LANG: EN
Inclusion & Diversity
Cineplex its subsidiaries and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverseworkforce. We encourageand welcomeapplications from all intersectional walks of life.The collective sum of our individual differences experiences knowledge innovation selfexpression uniquecapabilitiesand talent represents a significant part of our culture. By valuing a diverse workforceweenforce hiring practices that are fair and equitable.
Accessibility
We are committed to improving access and opportunities for all individuals including those with disabilities by identifying and removing barriers that may prevent inhibit or restrict their access to employment oporunities. If you require accommodation at any stage of our hiring process (application interviews assessments and placement) please contact us ator via email at .
While we appreciate all interest only those candidates selected for an interview will be contacted.
Employment Type
Part-Time
