Sales SupportCustomer Service Representative
Sales SupportCustomer Service Representative
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Job Description
Quabbin Wire & Cable Co. a midsized manufacturer of electronic cable products located in Ware MA is searching for another awesome team member! Important qualifications are listed below; onthejob training will be provided on the specifics of our products and systems.
Whether youre a longterm employee or a new hire you have an important role to play in the success of the Company. As a midsize employer we offer stability low bureaucracy and a familiar work environment where everybody knows your name.
If you are businessminded good with people have strong computer phone and math skills and enjoy helping others in a technical environment you may be an excellent candidate for this sales support position.
We have a stable friendly and professional environment and offer opportunities to learn and develop your career. Our success starts with a thorough screening. Just like you we want to be as sure as possible that youll be successful on the job. Once employed youll participate in training activities and will help plan your own professional development.
You will interact via phone and email with a variety of internal and external contacts to promote products quote and negotiate prices process orders and help meet customer needs. Youll be part of a small dedicated team to support sales goals (no quotas) and deliver excellent customer service. The job location is in our Ware office (not remote).
Qualifications
1. Associates degree or equivalent business experience in areas of marketing or business.
2. Customer service experience preferably in a businesstobusiness sales environment.
3. Excellent oral communication skills solid business writing skills and an accuracy mindset.
4. Ability to promote/sell technical products (training provided).
5. Solid math skills; proficient with calculations.
6. Strong attendance punctuality and productivity.
7. Computer literate and proficient with MS Office software.
8. Availability to work a standard 40hr schedule from 8am to 5pm.
9. Experience with contact management software is desirable.
10. Familiarity with the cable industry basic electronics and/or related product knowledge is a plus.
Additional information
Please include a cover letter that tells us something more about you and your career goals.
This is a fulltime onsite 40hour position; standard office hours are 8 am 5pm Monday Friday.
We offer a competitive salary and benefits package including paid vacation/sick/personal/holidays 401(k) with company match excellent medical dental vision life and disability insurance flexible spending account employee discounts and more.
Our team enjoys wellness events financial literacy programs family days and awards ceremonies for our loyal employees.
CONNECT WITH US! If you meet the qualifications listed above we invite you to apply. We look forward to hearing from you! An Equal Opportunity Employer.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
