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The job profile for this position is Software Engineering Senior Advisor which is a Band 4 Career Track with CignaEvernorth Services Inc.
Responsibilities
Perform handson application support for endusers daytoday maintenance planning and testing system upgrades of applications;
Perform and Troubleshoot advanced customizations;
Work with architects developers and other product members to fulfill updates fixes and new features within key applications;
Create maintain and enhance Incident Management Problem Management Service Request Management Service Catalog Knowledge Management SelfService Portals;
Create and configure Business Rules UI Policies UI Actions Client Scripts and ACLs including advanced scripting of each;
Manage the fundamental administration and configuration of tasks in the ServiceNow platform;
Maintain responsibility for standard configuration user administration security workflow data management and integrations;
Aid in translating business requirements into technical requirements; and
Serve as subject matter expert in ServiceNow & RSAM applications.
Partial work from home benefit available.
Requirements
Bachelors or foreign equivalent degree in computers or engineering;
5 years of experience as an Associate Projects Software Engineer or in a related occupation;
Experience coding and testing;
Experience enhancing and developing user sites;
Experience executing retrofit projects for applications undergoing major enhancements;
Experience creating project plans identifying and managing change in project scopes key dependencies and potential crises developing contingency plans and providing estimations for new projects;
Experience identifying analyzing and executing risk mitigation plans;
Experience ensuring delivery of application changes;
Experience establishing version control mechanisms; and
Experience using: ServiceNow HTML CSS JavaScript XML AngularJS Microsoft SQL Server SQL Server Reporting Services (SSRS) SQL Server Integration Services (SSIS) C# Splunk and Jira.
About The Cigna Group
Doing something meaningful starts with a simple decision a commitment to changing lives. At The Cigna Group were dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services we are committed to enhancing the lives of our clients customers and patients. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobaccofree policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.
Required Experience:
Senior IC
Full-Time