Sales Customer Service Associate
Sales Customer Service Associate
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
THE UPS STORE INC. together comprise approximately 4800 independently owned locations in the U.S. Puerto Rico and Canada providing convenient and valueadded business services to the smalloffice/homeoffice market corporate road warriors and consumers. Our centers offer a variety of shipping freight postal digital online printing document and business services through convenient locations and worldclass service. The strength of THE UPS STORE INC. comes in part from the talented and dedicated associates that lead and operate each retail location. We endeavor to be the best in every aspect of business by promoting a culture of trust teamwork accountability high expectations and open communication.
The PartTime Center Associate delivers worldclass customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers fax machines binding equipment laminating machines and pointofsale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products services and bestvalue options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience strong computer and internet skills a high school diploma or GED a friendly and genuinely helpful demeanor and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES
Delivers outstanding customer service to walkin customers and telephone inquiries
Continuously practices good listening skills with customers UPS Store team members and leadership
Takes ownership of the customers shipping needs and offers viable solutions
Takes action to learn all product and service offerings alternative solutions and industry trends
Operates all equipment software and devices in an expert fashion and is willing to teach others
Maintains a clean organized and safe working environment
Performs other duties as assigned
QUALIFICATIONS
High school diploma or GED required
Strong computer skills including Microsoft Office and Adobe Suites
Outstanding phone skills
Strong verbal and written communication skills including spelling and math
Prompt reliable and responsible
Able to lift 40 pounds
Willing and able to work 25 to 30 hours per week for a 6day work week
Benefits
Employee Discounts Benefits
Direct Deposit Benefits
Formal Ongoing Training Program Benefits
Formal OntheJob Training Program Benefits
Holidays Benefits
Paid Training Benefits
Performance Bonus Benefits
Tuition Reimbursement Benefits
Uniforms Provided
Required Experience:
IC
Employment Type
Part-Time
