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Job Description:
DIVISION:Enrollment Management
DEPARTMENT:Office of Financial Aid
BASIC FUNCTION: Advises and counsels students parents and other interested parties regarding financial aid programs; Verifies student files in accordance with federal and institutional requirements; Processes financial aid appeals; Manages a project or set of projects directly related to the management of financial aid programs and collaboration with other offices on campus; Conducts on and off campus financial aid and financial literacy presentations; Participates in the growth and development of the department; Promotes safe and secure working conditions. Nights and weekends may be required during peak enrollment season and to support events being hosted by campus partners.
UNUSUAL WORK CONDITIONS: Exposure to highly confidential information
EDUCATION:Bachelors degree required
EXPERIENCE:35 years of related financial aid experience; demonstrated record of responsible and successful work in financial aid;
KNOWLEDGE AND SKILL NEEDED: Comprehensive knowledge of federal and state aid programs processes and regulations; demonstrated knowledge and comfort utilizing various computer technologies and federal electronic programs; experience with PowerFaids and Workday preferred; excellent written and oral communications skills including public speaking skills; possesses an administrative style that emphasizes collaboration and service with faculty staff and students; ability to work in a team environment as well as the ability to work independently; keen attention to detail; ability to exercise independent judgement in the interpretation of office policies and procedure.
REPORTS TO:Director Financial Aid
ESSENTIAL FUNCTIONS:
Advises and counsels students parents and other interested parties regarding financial aid programs eligibility criteria application procedures and the aid awarding process. This includes:
Reviewing student aid applications to determine eligibility for financial aid in accordance with federal and university guidelines
Utilizing PowerFaids in conjunction with Workday as well as federal and state computer programs to track financial aid applicants and administer aid programs
Educating students and parents about financial aid options
Identifying and referring students to alternative funding sources as needed
Maintaining current knowledge of changing federal aid regulations and processes through reading conference attendance and/or engagement within the financial aid professional community
Adhering to FERPA and confidentiality regulations
Serving as Counselor of the Day on a rotating schedule.
Reviewing and adjusting financial aid awards due to Overawards Verification Change of Enrollment status etc.
Verifies student files in accordance with federal and institutional requirements. This involves:
Comparing federal tax returns or tax transcripts to applicantreported data on the FAFSA and CSS/Profile aid applications
Communicating with applicants to obtain additional documentation as needed to complete the verification
Adjusting aid awards according to federal and institutional methodology to reflect verification results
Collaborating with other FA staff to ensure documents are reviewed in a timely manner
Maintaining records including confidentiality of submitted documents
Review and process financial aid appeals.
Manages a project or set of projects directly related to the management of financial aid programs and collaboration with other offices on campus. Financial Aid ProgramTBA
Works in collaboration with the University Bursar on areas of payment and payment processing of special student populations;
Works in collaboration with the University Registrar on projects related to registration and its impact on financial aid and special populations;
Works in collaboration with the Office of Enrollment
Provides support at enrollment events for special populations which may require evening and weekend work.
Conducts on and off campus financial aid and financial literacy presentations. Format may be in person via zoom or a webinar.
Participating in university recruitment events open houses guidance counselor programs and similar activities as needed
Serving as a resource to other campus offices or student organizations with financial aid information and related presentations as needed.
Participates in the growth and development of the department. This includes:
Communicating effectively with supervisor concerning pertinent departmental and University matters
Promoting an image of efficiency and courtesy throughout the University community and consistent with the Office of Financial Aid
Participating in departmental staff meetings as needed.
Performs other related duties as requested.
Duties may be changed and/or be added at any time.
Category:
Enrollment Management AdminPerforms such other duties responsibilities and activities as required by supervisor and as departmental/University needs indicate.
*Disclaimer
The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties responsibilities activities and/or qualifications required or expected of employees assigned to this job. Duties responsibilities and activities may change and new ones may be assigned at any time with or without notice.
All offers of employment are contingent upon a satisfactory background check.
Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Required Experience:
Director
Full-Time