drjobs Ophthalmic Tech - Triage

Ophthalmic Tech - Triage

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1 Vacancy
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Job Location drjobs

Bloomington, MN - USA

Hourly Salary drjobs

$ 21 - 24

Vacancy

1 Vacancy

Job Description

Minnesota Eye Consultants(MEC)is one of the premiere eye care practices in the nation.Webelieve inOne Team All In.The culture at MEC is one of excellence and teamwork. We are passionate about patient care and dedicated to improving quality of life through lifechanging vision procedures and treatments.

MN Eye Consultants is currently hiring for a Fulltime 1.0 FTE) Triage Tech for our Bloomington clinic.

SUMMARY
The Triage Technician is a dual clinical role with primary functions split between handling patient phone calls and triaging ocular concerns to determine the urgency of clinic visits and performing measurements and tests as part of the patient work up necessary for the provider to determine a diagnosis and provide treatment.Starting pay is $21.0024.00/hour.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Phone TriageSpecific
  • Triage patient phone calls answer questions and resolve concerns as directed by the provider to achieve patient satisfaction.
  • Determine the urgency for a clinic visit if at all and schedule patients accordingly.
  • Properly document all calls using the Patient Communication log in the Electronic Health Record (EHR).
  • Initiate tasks via EHR when necessary to enlist the assistance of other team members to resolve the patients request and/or concern.
  • Accurately complete medication refill requests obtained via fax phone call and patient portal.
  • Other phonespecific duties as assigned.
JOB QUALIFICATIONSTo perform the job successfully an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

EDUCATION AND/OR EXPERIENCE
  • High school diploma or equivalent.
  • 1 years experience as an Ophthalmic Technician preferably working in a surgical practice.
  • Comprehensive knowledge and proficient use of EHR system preferred.
  • Knowledge of medical terminology preferred.
Benefits
  • Health Insurance (medical dental vision HSA)
  • Paid Time Off (PTO)
  • Holiday Pay
  • 401K Retirement Savings Plan
  • Other Benefits: Accident Hospital Indemnity Critical Illness Life/AD&D Disability Commuter Dependent Care Adoption & Surrogate Pet Insurance
  • Employee Assistance Program
  • Employee Discounts
About Us:
At MEC our areas of expertise range from cataract surgery and premium lens implants treatment of corneal disease and glaucoma oculofacial and aesthetic services to LASIK laser vision correction. Our mission is to preserve restore and enhance vision through research teaching and providing the highest quality medical and surgical care to patients.

Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Employment Type

Hourly

Company Industry

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