Service Representative Team Lead
Service Representative Team Lead
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Are you an experienced Courier/Driver and looking for a leadership opportunity Are you detail oriented process focused and enjoy leading others Are you looking for an industry leading company that offers growth and stability
LabCorp is seeking a Team Leader to join our Logistics department. In this position you will work in a fast paced customer focused and challenging environment and will be a part of our overall mission at LabCorp: Improving Health Improving Lives.
The schedule for this position will be Monday Friday; 10:30am 7:30pm with rotating Saturdays but as a Team Leader you must have the flexibility to work other shifts as needed
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical Dental Vision Life STD/LTD 401(k) Paid Time Off (PTO) or Flexible Time Off (FTO) Tuition Reimbursement and Employee Stock Purchase Plan. Casual PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information pleaseclick here.
Job Responsibilities:
Assist logistics supervisor with day to day operations and special projects
Coordinate and assign work to the logistics team to ensure proper coverage
Ensure all drivers are prepared for their shifts with the necessary supplies
Work with dispatcher to provide alternate routes when needed
Research troubleshoot and follow up on internal and external customer inquiries and issues
Train new hires and provide ongoing training and support to the team
Generate and review daily/weekly reports and escalate any issues to leadership
Update routes in the database and reconcile route logs on a consistent basis
Ensure all equipment and handheld electronic devices are working properly
Serve as backup driver when needed and perform dispatch duties as required
Perform administrative and clerical duties as needed
Requirements:
High School Diploma or equivalent
3 years of relevant experience; preferably as a driver/medical courier
Previous leadership experience a plus
Valid drivers license and clean driving record
Must be at least 21 years old
Excellent critical thinking skills and the ability to prioritize and multi task
Strong attention to detail and organizational skills
Basic computer skills with proficiency in Microsoft Office
Ability to handle the physical demands of the position
Comfortable with handling lab specimens when needed
If youre looking for a career that offers opportunities for growth continual development professional challenge and the chance to make a real difference apply today!
Labcorp is proud to be an Equal Opportunity Employer:
As an EOE/AA employer Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race religion color national origin gender (including pregnancy or other medical conditions/needs) family or parental status marital civil union or domestic partnership status sexual orientation gender identity gender expression personal appearance age veteran status disability genetic information or any other legally protected characteristic. Additionally all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
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Required Experience:
Unclear Seniority
Employment Type
Full-Time
